Information Security Digital Data Reviewer

Accenture Southeast Asia; Kuala Lumpur; On-site; MYR 72,000 - 108,000; Full time

Job summary

Accenture Southeast Asia in Kuala Lumpur is seeking a Content Reviewer to assess apps for security risks and data integrity. You will collaborate with cyber security experts, client stakeholders, and peer teams to resolve issues and ensure policy compliance.

The role requires experience in content moderation, basic coding knowledge, and strong communication. Weekend and evening shifts may be required, with opportunities to contribute to SLA-driven workflows and security dashboards.

Qualifications

• 1+ year in content moderation/app review/web or social media review.
• Basic knowledge in coding.
• Bachelor’s Degree in any field.
• Excellent verbal and written communication skills.
• Ability to operate in areas not clearly defined by policy.
• Ability to multitask to meet workflow requirements.
• Solid understanding of customer support best practices.
• Proactive and flexible in a rapidly changing environment.
• Open to work during weekends and evening shifts.
• Project and SLA delivery experience.

Responsibilities

• Identify security violations and user data violations based on policy guidelines to keep the store malware-free.
• Cross-team collaboration and communication to meet aggressive review deadlines across the security queue, dashboards, and security incidents/projects.
• Review at app and developer level and relay pertinent findings to stakeholders and peer teams.
• Handle time-sensitive escalations from multiple key stakeholders.
• Identify gaps within workflows and provide input to relevant stakeholders.

Skills

Content moderation

Coding basics

Communication skills

Team collaboration

Shift flexibility

Education

Bachelor’s Degree

Job description

• As a content reviewer, you will be tasked with working on workflows that focus on apps that pose security risks to users.
• Collaborate with multiple teams such as cyber security experts, client stakeholders and other peer teams for resolution management, communicate technical, datamine issues to determine all potential risks accurately.
• Exposure to malware/security review/user data review is required. Detail oriented and communication focused individual that is comfortable speaking and writing emails to multiple cross functional teams on technical issues.

Role Summary

• As a content reviewer, you will be tasked with working on workflows that focus on apps that pose security risks to users.
• Collaborate with multiple teams such as cyber security experts, client stakeholders and other peer teams for resolution management, communicate technical, datamine issues to determine all potential risks accurately.
• Exposure to malware/security review/user data review is required. Detail oriented and communication focused individual that is comfortable speaking and writing emails to multiple cross functional teams on technical issues.

Key Responsibilities

• Identify security violations and user data violations based on policy guidelines to keep the store malware-free.
• Cross-team collaboration and communication to meet aggressive review deadlines across the security queue, various dashboards, and any security incidents/projects.
• Leverage expertise to thoroughly review at app and developer level, by relaying pertinent findings to the key stakeholders and other peer teams.
• Handle time-sensitive escalations from multiple key stakeholders.
• Ability to identify gaps within workflows and processes and provide input to relevant stakeholders.

Basic Qualifications/Skills Needed

• >1 year of content moderation/app review/web or social media review, and experience with coding preferably with Mobile Apps.
• Basic knowledge in any coding experience.
• Preferred Bachelor’s Degree any field.
• Excellent verbal and written communication skills.Ability to operate in areas that are not clearly defined within the policy.
• Ability to prioritize and multitask to meet various workflow requirements.
• Solid understanding of customer support best practices.
• Sense of responsibility, initiative and high quality work standards.
• Proactive, flexible individual that is capable of working in a rapidly changing environment.
• Open to work during weekends and evening shifts.
• Project and SLA delivery experience.