Indoor Sales & Solutions Specialist (Quotations & CRM)

Dpstar Thermo Control Electric Sdn Bhd; Puchong; On-site; MYR 36,000 - 60,000; Full time

Job summary

Dpstar Thermo Control Electric Sdn Bhd is seeking a proactive Sales Support professional to handle inbound and outbound sales enquiries and prepare product quotations. You will assist external sales teams with proposals, documentation and after-sales coordination, ensuring accurate specifications and maintaining CRM records.

The role also involves understanding customer requirements, answering technical questions, recommending solutions, and supporting delivery/logistics coordination.

Qualifications

• Minimum Diploma or Bachelor’s Degree in Engineering or a related technical field.
• Fresh graduated are encouraged to apply as on-the-job training will be provided.
• Able to work independently with minimal supervision.
• Good command of English and Bahasa Malaysia.
• Basic computer knowledge is required.

Responsibilities

• Handle inbound and outbound sales enquiries, prepare quotations of products.
• Support external sales teams with proposals, documentation and after sales coordination.
• Ensure accurate product specifications and proposals, maintaining CRM record and tracking sales opportunities.
• Assist customers by understanding their requirements, responding to technical/product-related questions, and recommending suitable solutions.
• Maintain good customer relationships to support repeat business and assist with delivery and logistics coordination.
• Perform any ad hoc tasks as assigned by Management.

Job description

Dpstar Thermo Control Electric Sdn Bhd is seeking a proactive Sales Support professional to handle inbound and outbound sales enquiries and prepare product quotations. You will assist external sales teams with proposals, documentation and after-sales coordination, ensuring accurate specifications and maintaining CRM records.

The role also involves understanding customer requirements, answering technical questions, recommending solutions, and supporting delivery/logistics coordination.