Income Auditor

Pullman Hotels & Resorts; Kuching; On-site; MYR 39,000 - 67,000; Full time

Job summary

Pullman Kuching is seeking an experienced Income Auditor to verify daily revenue transactions across rooms, F&B and other outlets, ensuring accuracy and compliance with hotel policies.

The role involves working with PMS and POS systems, reconciling cash and card payments, and supporting month-end closing while upholding Accor standards. Ideal candidates have accounting qualifications and 1–3 years in hotel finance, with strong Excel skills and attention to detail.

Qualifications

• Diploma or Degree in Accounting, Finance or a related field.
• 1–3 years of experience in hotel finance or accounting.
• Experience in income auditing or hotel revenue accounting is preferred.
• Good knowledge of hotel PMS and POS systems.
• Strong numerical and analytical skills with good attention to detail.
• Good understanding of accounting principles and internal controls.
• Proficient in Microsoft Excel.
• Able to work independently and meet daily deadlines.
• Good communication and problem-solving skills.
• Open to Malaysian candidates only; preferably local Sarawakian.

Responsibilities

• Conduct daily audit of hotel revenue from rooms, F&B outlets and other operating departments.
• Verify daily revenue reports against the hotel's PMS and POS systems.
• Check and reconcile cash, credit card, bank and other payment transactions.
• Review daily cashier summaries and ensure all transactions are properly recorded.
• Verify room charges, discounts, complimentary rooms, rebates and adjustments.
• Review F&B revenue, voids, discounts, cancellations and complimentary transactions.
• Investigate and follow up on discrepancies or unusual transactions.
• Prepare the daily revenue report and other required financial reports.
• Ensure revenue is posted to the correct accounts and dates.
• Maintain proper documentation and filing of daily audit records.
• Assist with month-end closing and revenue reconciliation.
• Ensure compliance with hotel financial policies, internal controls and Accor standards.
• Liaise with Front Office, F&B and other departments to resolve revenue-related discrepancies.
• Support internal and external audits when required.
• Perform other duties as assigned by the Finance Management.

Skills

Numerical skills

Analytical skills

Excel proficiency

Independent worker

Communication skills

Education

Diploma or Degree in Accounting/Finance

Tools

PMS

POS systems

Job description

Company Description

Pullman Kuching is centrally located in the Kuching Golden Triangle, enjoying pride of place on Jalan Mathies hill, with panoramic city and river views. The first Pullman hotel in this vibrant city, Pullman Kuching features 389 spacious, contemporary rooms and offers easy access to renowned Borneo national parks. The hotel is ideal for business guests, offering an abundance of conferencing space, state of the art facilities and technology, plus a range of trendy restaurants and bars, and a high-end spa.

Job Description

The Income Auditor is responsible for reviewing and verifying the hotel's daily revenue transactions to ensure accuracy, completeness and proper recording in accordance with hotel policies and procedures.

Key Responsibilities

• Conduct daily audit of hotel revenue from rooms, F&B outlets and other operating departments.
• Verify daily revenue reports against the hotel's Property Management System (PMS) and Point of Sale (POS) systems.
• Check and reconcile cash, credit card, bank and other payment transactions.
• Review daily cashier summaries and ensure all transactions are properly recorded.
• Verify room charges, discounts, complimentary rooms, rebates and adjustments.
• Review F&B revenue, voids, discounts, cancellations and complimentary transactions.
• Investigate and follow up on any discrepancies or unusual transactions.
• Prepare the daily revenue report and other required financial reports.
• Ensure all revenue is accurately posted to the appropriate accounts and dates.
• Maintain proper documentation and filing of daily audit records.
• Assist with month-end closing and revenue reconciliation.
• Ensure compliance with hotel financial policies, internal controls and Accor standards.
• Liaise with Front Office, F&B and other departments to resolve revenue-related discrepancies.
• Support internal and external audits when required.
• Perform other duties as assigned by the Finance Management.

Qualifications

• Diploma or Degree in Accounting, Finance or a related field.
• Minimum 1–3 years of experience in hotel finance or accounting.
• Experience in income auditing or hotel revenue accounting is preferred.
• Good knowledge of hotel PMS and POS systems.
• Strong numerical and analytical skills with good attention to detail.
• Good understanding of accounting principles and internal controls.
• Proficient in Microsoft Excel.
• Able to work independently and meet daily deadlines.
• Good communication and problem-solving skills.
• Open to Malaysian candidates only; preferably local Sarawakian.