In-Store Fashion Concierge & Customer Experience

Love, Bonito; George Town; On-site; MYR 28,000 - 36,000; Full time

Job summary

Love, Bonito in Malaysia is seeking a retail team member to deliver an outstanding customer experience and guide guests on colour, fit and style choices. You’ll help maintain stock levels and ensure products are available across sizes and colours on the shop floor.

This role supports both full-time and part-time schedules, with weekend work required. English and Malay/ Mandarin language skills are preferred, and there’s an open invitation for applicants with or without previous retail experience.

Qualifications

• 1+ years of relevant work experience preferably in fashion/retail company.
• No retail experience are welcome to apply!
• Minimum SPM/Diploma holder in Retail Management/Fashion or related fields.
• Strong interpersonal and communication skills, proficient in spoken/written English and Malay/Mandarin.

Responsibilities

• Create EXCITEMENT in product launches, workshops and events for our guests.
• Assist in providing the best customer experience, including speaking to guests and offering advice on colour, fit and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floor.
• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.
• Receiving and processing new stock, replenishments, returns, damages and transfers, as well as support all stock take exercises.
• Cashiering duties using the POS system to process payments.

Skills

Customer service

Interpersonal skills

English language

Malay / Mandarin

Education

SPM/ Diploma in Retail Management/Fashion

Job description

Love, Bonito in Malaysia is seeking a retail team member to deliver an outstanding customer experience and guide guests on colour, fit and style choices. You’ll help maintain stock levels and ensure products are available across sizes and colours on the shop floor.

This role supports both full-time and part-time schedules, with weekend work required. English and Malay/ Mandarin language skills are preferred, and there’s an open invitation for applicants with or without previous retail experience.