In-flight Service Representative Malaysia-Based

MJETS; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

MJETS in Malaysia is seeking a highly professional Inflight Service Representative to join our private aviation team, delivering discreet, personalized inflight experiences to high-profile clients. You will prepare cabins to luxury hospitality standards, deliver refined food and beverage service, anticipate passenger needs, and coordinate with pilots and crew to ensure flight readiness.

The ideal candidate has at least 2 years in private jet service, 3+ years in First/Business Class cabin

Qualifications

• Minimum 2 years in private jet service or luxury flight environment.
• At least 3 years in First Class or Business Class cabin service.
• Completed cabin crew training course (commercial airline or private aviation).
• Fluent in English (spoken and written).

Responsibilities

• Provide exceptional inflight service in a private jet environment with utmost discretion and professionalism.
• Prepare, set up, and maintain the cabin to luxury hospitality standards prior to passenger boarding.
• Deliver refined food and beverage service, with attention to detail equal to First/Business Class and private jet standards.
• Anticipate passenger needs and provide tailored, seamless, and discreet service throughout the journey.
• Manage onboard catering, amenities, and inventory to ensure smooth operations.
• Uphold confidentiality and professionalism at all times when interacting with VIP and high-net-worth passengers.
• Cooperate with pilots, crew, and ground staff to ensure flight readiness and efficient turnaround.

Skills

Fluent English

Excellent communication & Inter‑/人

Attention to detail

Discretion

Time management

Adaptability

Education

Cabin crew training certificate

Job description

We are seeking a highly professional and service-oriented Inflight Service Representative to join our private aviation team. The ideal candidate will possess strong hospitality skills, refined service standards, and the ability to deliver discreet and personalized inflight experiences to high-profile clientele.

Key Responsibilities:

• Provide exceptional inflight service in a private jet environment with utmost discretion and professionalism
• Prepare, set up, and maintain the cabin to luxury hospitality standards prior to passenger boarding
• Deliver refined food and beverage service, with attention to detail equal to First/Business Class and private jet standards
• Anticipate passenger needs and provide tailored, seamless, and discreet service throughout the journey
• Manage onboard catering, amenities, and inventory to ensure smooth operations
• Uphold confidentiality and professionalism at all times when interacting with VIP and high-net-worth passengers
• Cooperate with pilots, crew, and ground staff to ensure flight readiness and efficient turnaround

Base Location: Malaysia

Qualification:

• Minimum 2 years of experience in private jet service or equivalent luxury flight environment
• At least 3 years of experience in First Class or Business Class cabin service.
• Completed cabin crew training course (commercial airline or private aviation)
• Fluent in English (spoken and written)
• Exemplary attention to detail and discretion—critical for high-profile clientele and private settings
• Outstanding communication and interpersonal skills, ensuring refined and seamless guest interactions
• Proficiency in delivering top-tier in-flight services, anticipating and exceeding guest needs
• Strong time management, adaptability, and grace under pressure—hallmarks of elite flight service
• Basic first aid and CPR certifications (highly desirable for private aviation roles)
• Flexibility with scheduling, readiness for international travel, and commitment to confidentiality and professionalism