Import Export Specialist

Kerry Group; Johor Bahru; On-site; MYR 70,000 - 110,000; Full time

Job summary

Kerry Group in Malaysia is seeking an Export Operations Lead to manage end-to-end export processes, ensuring compliant and timely delivery to global customers. You will prepare documentation, coordinate with cross-functional teams, and drive improvements through digitalization and automation. A 2–3 year background in import/export is preferred.

Join a global leader in taste and nutrition with opportunities to grow in a dynamic, hands-on role within a multinational environment.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, International Trade, Business, or related field.
• 2–3 years of experience in Import/Export Operations, International Trade, Logistics, Customs, or Supply Chain.
• Strong knowledge of import/export processes, trade compliance, customs regulations, and international shipping documentation.
• Proficient in SAP, Microsoft Office, and digital tools; experience with trade management systems, automation, and AI-enabled solutions is an advantage.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent communication and collaboration skills with the ability to work across cross-functional and global teams.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Continuous improvement mindset with a focus on digitalization, automation, compliance, and operational excellence.

Responsibilities

• Manage end-to-end export operations, ensuring timely, compliant, and efficient delivery of products to global customers.
• Prepare, review, and maintain export documentation, permits, certifications, and customs declarations in accordance with international trade requirements.
• Coordinate with Customer Care, Regulatory Affairs, Commercial, Finance, freight forwarders, and government agencies to support seamless shipment execution.
• Ensure compliance with export regulations, customer requirements, and shipping documentation standards.
• Support new product exports, customer registrations, sample shipments, and trade compliance activities.
• Manage export payment documentation, including Letters of Credit (LC), Documents Against Payment (DP), and Documents Against Acceptance (DA).
• Drive continuous improvement through process optimization, digitalization, automation, and cost-efficiency initiatives.
• Maintain accurate export records, reporting, and compliance documentation to support operational excellence.

Skills

Analytical skills

Problem solving

Stakeholder management

Communication skills

Cross-functional collaboration

Organizational skills

Attention to detail

Continuous improvement

Education

Bachelor’s degree in Supply Chain

Tools

SAP

Microsoft Office

Trade management systems

Automation tools

AI-enabled solutions

Job description

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

Reporting to : Import & Export Manager

Working Hours : 8.30am to 5.30pm

This role will lead end-to-end export operations, ensuring compliant, efficient, and timely delivery of products to customers worldwide while driving process excellence and continuous improvement.

Key responsibilities

• Manage end-to-end export operations, ensuring timely, compliant, and efficient delivery of products to global customers.
• Prepare, review, and maintain export documentation, permits, certifications, and customs declarations in accordance with international trade requirements.
• Coordinate with Customer Care, Regulatory Affairs, Commercial, Finance, freight forwarders, and government agencies to support seamless shipment execution.
• Ensure compliance with export regulations, customer requirements, and shipping documentation standards.
• Support new product exports, customer registrations, sample shipments, and trade compliance activities.
• Manage export payment documentation, including Letters of Credit (LC), Documents Against Payment (DP), and Documents Against Acceptance (DA).
• Drive continuous improvement through process optimization, digitalization, automation, and cost-efficiency initiatives.
• Maintain accurate export records, reporting, and compliance documentation to support operational excellence.

Qualifications and skills

• Bachelor’s Degree in Supply Chain, Logistics, International Trade, Business, or a related field.
• 2–3 years of experience in Import/Export Operations, International Trade, Logistics, Customs, or Supply Chain.
• Strong knowledge of import/export processes, trade compliance, customs regulations, and international shipping documentation.
• Proficient in SAP, Microsoft Office, and digital tools; experience with trade management systems, automation, and AI-enabled solutions is an advantage.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent communication and collaboration skills with the ability to work across cross-functional and global teams.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Continuous improvement mindset with a focus on digitalization, automation, compliance, and operational excellence.