Import & Export Compliance & Logistics Expert - Malaysia

ByteDance; Kulai; On-site; MYR 150,000 - 210,000; Full time

Job summary

ByteDance is seeking an Import & Export Compliance & Logistics Expert to lead regional deployment in Malaysia. You will optimize global reverse logistics, RMA workflows, and cross-functional processes to ensure compliant, efficient supply chain operations in a fast-paced tech environment.

Oversee customs compliance, HS/ECCN classifications, and engagement with customs authorities. This role requires strong collaboration with Legal, Finance, and Tax teams to ensure smooth import/export operations.

Qualifications

• Bachelor’s degree or higher in International Trade, Logistics, or Customs Management.
• At least 5 years in import/export compliance or customs affairs.
• Excellent communication and collaboration with authorities and teams.

Responsibilities

• Lead region deployment and optimize global reverse logistics and RMA workflows.
• Standardize operations, improve process transparency, and boost stakeholder collaboration.
• Support risk management and compliance across fast-paced, global supply chains.
• Manage customs compliance training, reviews, and documentation.
• Engage with customs authorities and optimize clearance processes.
• Collaborate with PA, Supply Chain, Legal, Finance, and Tax teams.

Skills

Excellent communication

Analytical problem solving

Cross-functional collaboration

Education

Bachelor's degree or above in International Trade, Logistics, or Customs Management

Job description

Import & Export Compliance & Logistics Expert - Malaysia

Location:

Team:

Global Operations

Employment Type:

Regular

Job Code:

A166943B

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Responsibilities

Team IntroductionAs a Supply Chain Manager, you will be responsible for leading the new region deployment and optimizing global reverse logistics, RMA workflows, and supply chain processes. You will drive initiatives to standardize operations, improve process transparency, and enhance stakeholder collaboration across regions. Your expertise will support operational stability, strategic process enhancements, and risk management, ensuring efficient and compliant supply chain activities in a fast-paced, global environment.

Customs Compliance Management

• - Master customs regulations across Malaysia, monitor policy changes, and develop compliance strategies.
• - Organize compliance training, manage compliance reviews and risk assessments, and maintain compliance documentation.
• - Handle customs audits and regulatory communications to ensure import/export compliance.

Import/Export Compliance

• - Ensure imported products comply with regulatory requirements and accurately classify products under HS/ECCN.
• - Be familiar with local import and duty payment procedures under LMW & MDEC exemption schemes.
• - Propose improved trade compliance solutions, provide guidance and training, and assess customer requirements and trade procedures.

Customs Engagement & Policy Intelligence

• - Monitor import/export regulations across Malaysia and maintain cooperative relationships with customs authorities.
• - Provide proven cases of customs engagement and optimize clearance processes.

Cross-Functional Collaboration

• - Work closely with local PA, Supply Chain, Legal, Finance, and Tax teams to ensure smooth import/export operations.
• - Provide customs compliance training to enhance the team's understanding of policies.

Qualifications

• Minimum Qualification(s)- Bachelor's degree or above, preferably in International Trade, Logistics, or Customs Management.
• At least 5 years of experience in import/export compliance or customs affairs.
• Expert knowledge of Malaysia customs regulations with proven experience of successful cases.
• Excellent communication skills, able to effectively collaborate with customs authorities, suppliers, and internal teams.
• Excellent analytical and problem-solving skills to handle complex clearance scenarios.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.