Implementation Manager

OCBC Bank (Malaysia) Berhad; Malaysia; On-site; MYR 120,000 - 160,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Professional development opportunities

Equal opportunity

Job summary

OCBC Bank (Malaysia) Berhad is seeking a results-driven professional to join our Transaction Banking Implementation & Client Services team in Malaysia. You will lead end-to-end delivery of transaction banking solutions, working with clients to tailor API, H2H, and SWIFT components while coordinating with internal teams to ensure smooth project outcomes.

The role requires a degree in a relevant field and a minimum of 3 years in transaction banking, with strong communication and multi-project

Qualifications

• Degree in business, finance, or computer science or equivalent.
• At least 3 years of experience in transaction banking, implementation, or related field.
• Strong communication and project-management capability; able to manage multiple projects.

Responsibilities

• Manage implementation of transaction banking solutions for clients with timely delivery.
• Collaborate with clients to understand needs and design tailored solutions.
• Coordinate with sales, product, and operations to ensure seamless delivery.
• Conduct testing and quality assurance to meet client requirements.
• Provide training and ongoing support to clients on new solutions.

Skills

Client-centric

Project management

Communication

Analytical thinking

Education

Degree in business/finance/computer science

Tools

API

H2H

SWIFT

Job description

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future‑ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Transaction Banking Implementation & Client Services

Why Join

As a key member of our Transaction Banking team, you'll play a vital role in delivering seamless and efficient payment solutions to our clients. You'll work closely with clients to understand their needs, design tailored solutions, and implement them with precision. It's a challenging yet rewarding role that requires attention to detail, strong communication skills, and a passion for delivering exceptional client experiences.

How you succeed

To excel in this role, you'll need to take a client‑centric approach, understanding their unique needs and pain points. You'll work collaboratively with internal stakeholders to design and implement end-to-end solutions for transaction banking products, including API, H2H, and SWIFT that meet customer's needs. Your ability to manage multiple projects simultaneously, prioritize tasks effectively, and communicate complex information clearly will be essential to your success.

What you do

• Manage the implementation of transaction banking solutions for clients, ensuring timely and smooth delivery
• Collaborate with clients to understand their needs and design tailored solutions
• Work closely with internal stakeholders, including sales, product, and operations teams, to ensure seamless delivery
• Conduct testing and quality assurance to ensure solutions meet client requirements
• Provide training and support to clients on new solutions and services

Who you are

• A degree in a relevant field, such as business, finance, or computer science
• At least 3 years of experience in transaction banking, implementation, or a related field
• Strong communication and project management skills, with the ability to manage multiple projects simultaneously
• Ability to work collaboratively in a team environment and build strong relationships with clients and internal stakeholders
• Strong analytical and problem‑solving skills, with attention to detail and a focus on delivering high‑quality results

What we offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry‑leading learning and professional development opportunities.
• Equal opportunity.
• Fair employment.
• Selection based on ability and fit with our culture and values.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.