Implementation Manager

OCBC; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

OCBC Bank in Singapore invites applications for a role focused on implementing transaction banking solutions for clients, including API, H2H, and SWIFT. You will collaborate with clients to design tailored solutions and work with internal teams to ensure seamless delivery.

This position emphasizes client-centric service, strong project management, and cross-functional collaboration in a transformation-focused, future-ready banking environment.

Qualifications

• A degree in a relevant field, such as business, finance, or computer science.
• At least 3 years of experience in transaction banking, implementation, or a related field.
• Strong communication and project management skills, with the ability to manage multiple projects simultaneously.
• Ability to work collaboratively in a team environment and build strong relationships with clients and internal stakeholders.
• Strong analytical and problem-solving skills, with attention to detail and a focus on delivering high-quality results.

Responsibilities

• Manage the implementation of transaction banking solutions for clients, ensuring timely and smooth delivery
• Collaborate with clients to understand their needs and design tailored solutions
• Work closely with internal stakeholders, including sales, product, and operations teams, to ensure seamless delivery
• Conduct testing and quality assurance to ensure solutions meet client requirements
• Provide training and support to clients on new solutions and services

Skills

Communication

Project management

Analytical

Stakeholder management

Education

Bachelor's degree

Job description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

Transaction Banking Implementation & Client Services

Why Join
As a key member of our Transaction Banking team, you’ll play a vital role in delivering seamless and efficient payment solutions to our clients. You’ll work closely with clients to understand their needs, design tailored solutions, and implement them with precision. It’s a challenging yet rewarding role that requires attention to detail, strong communication skills, and a passion for delivering exceptional client experiences.

How you succeed
To excel in this role, you’ll need to take a client-centric approach, understanding their unique needs and pain points. You’ll work collaboratively with internal stakeholders to design and implement end-to-end solutions for transaction banking products, including API, H2H, and SWIFT that meet customer’s needs. Your ability to manage multiple projects simultaneously, prioritize tasks effectively, and communicate complex information clearly will be essential to your success.

What you do

• Manage the implementation of transaction banking solutions for clients, ensuring timely and smooth delivery
• Collaborate with clients to understand their needs and design tailored solutions
• Work closely with internal stakeholders, including sales, product, and operations teams, to ensure seamless delivery
• Conduct testing and quality assurance to ensure solutions meet client requirements
• Provide training and support to clients on new solutions and services

Who you are

• A degree in a relevant field, such as business, finance, or computer science
• At least 3 years of experience in transaction banking, implementation, or a related field
• Strong communication and project management skills, with the ability to manage multiple projects simultaneously
• Ability to work collaboratively in a team environment and build strong relationships with clients and internal stakeholders
• Strong analytical and problem-solving skills, with attention to detail and a focus on delivering high-quality results

Who We Are
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation.
But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here.

What we offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

What we offer:

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.