Impactful Regulatory Projects Coordinator

Cochlear; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Cochlear, a leading medical device company, seeks a Regulatory Operations Project Coordinator to support regulatory operations, content development, localisation, and related operational projects.

This role is responsible for project coordination, workflow administration, documentation management, reporting, and system transaction support to ensure activities are completed accurately, consistently, and on time.

Qualifications

• 1-3 years of experience in project coordination or related roles.
• Excellent attention to detail and communication skills.
• Experience using business systems, workflow tools, spreadsheets, trackers, and document repositories.

Responsibilities

• Maintain project schedules, action lists, trackers, and coordination records to support project delivery.
• Organise project information, prepare materials, and follow up on assigned actions with internal teams and stakeholders.
• Coordinate communications between teams, vendors, reviewers, approvers, and other stakeholders.
• Monitor and follow up on outstanding actions, reviews, approvals, and missing inputs, escalating where required.
• Support multiple projects and workstreams while ensuring priorities and deadlines remain visible and on track.
• Execute routine workflow and system transactions across tools such as Windchill (PLM), TMS, Jira, Confluence, SharePoint, and project tracking platforms.
• Process change requests, status updates, task routing, workflow records, and tracker updates in accordance with established procedures.
• Monitor workflow queues, approvals, tasks, and system activities to ensure timely completion.
• Maintain accurate and consistent records across both manual trackers and system-based workflows.
• Escalate workflow issues, missing information, unclear requests, or stalled activities to the appropriate stakeholders.
• Maintain project trackers, dashboards, status reports, action logs, issue registers, and task lists using accurate information.
• Identify overdue activities, incomplete tasks, missing information, and recurring delays, ensuring they are highlighted to relevant owners.
• Prepare routine project status updates, including progress, upcoming milestones, risks, and open actions.
• Create, update, maintain, and manage project documentation, ensuring proper version control and audit readiness.
• Support the preparation of review materials, approval documentation, release records, and controlled project documentation.

Skills

Project coordination

Documentation management

Workflow administration

Stakeholder communication

Cross-functional collaboration

English fluency

Education

Bachelor's degree in Business Administration or related field

Tools

Windchill

Jira

Confluence

SharePoint

TMS

CCMS

Job description

Cochlear, a leading medical device company, seeks a Regulatory Operations Project Coordinator to support regulatory operations, content development, localisation, and related operational projects.

This role is responsible for project coordination, workflow administration, documentation management, reporting, and system transaction support to ensure activities are completed accurately, consistently, and on time.