IKEA Food Assistant (Full Time)

IKEA; Johor Bahru; On-site; MYR 24,000 - 36,000; Full time

Job summary

IKEA is seeking a food service team member in Johor Bahru to support cafe/food area with focus on safety, quality, and range presentation. You will learn content origins, preparation, and how to engage guests with stories behind the food.

Key responsibilities include ensuring daily routines are followed, spotting commercial opportunities from guest feedback, and collaborating with colleagues to deliver a welcoming guest experience in a busy retail setting.

Qualifications

• Experience handling cash registers in the food services industry.
• Excellent customer service, a sales driven, and motivated to work in a vibrant retail environment.
• Passionate about food and people.
• Flexible, curious, eager to learn, and enjoy working with others.
• Good attention to detail and ability to prioritize and organize work.
• Pride in serving our range to customers and giving them a tasty reason to return.

Responsibilities

• Actively contributing to a safety first culture.
• Ensuring efficiency in operations and that routines are known by colleagues and followed.
• Learning about the IKEA food range and sharing knowledge with guests and colleagues.
• Presenting the width and depth of the IKEA food range to inspire guests.
• Acting quickly on commercial opportunities and customer feedback.
• Understanding and contributing to department action plans and supporting manager goals.

Skills

Cash register experience

Customer service

Sales driven

Food knowledge

Team player

Tools

POS system

Job description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job Description

About the Job

We are looking for you who is specialised in food production, quality, food safety, efficiency and range presentation to ensure our guests enjoy a tasty meal every time they visit the IKEA store. You also actively share your specialist knowledge with your colleagues.

Your Assignment

• Actively contributing to a safety first culture.
• Ensuring efficiency in operations and that routines and requirements are known by your colleagues and followed in all daily work.
• Being passionate about the food range and actively learning about its content, origins, preparation and other benefits as well as sharing your specialist competence with guests and colleagues.
• Presenting the width and depth of the IKEA food range in order to inspire guests.
• Acting quickly on commercial opportunities and customer feedback.
• Understanding and contributing to your department’s action plans, and supporting the goals and targets set by your manager.

Qualifications

• You have experience in handling cash registers in the food services industry.
• You demonstrate excellent customer service, a sales driven, and feel motivated to work in a vibrant retail environment.
• You are passionate about food and people.
• You are flexible and open, curious and eager to learn. You enjoy working together with other people.
• Good attention to detail and the ability to prioritize and organize individual work duties to make the most efficient use of time available.
• You take pride in how you serve our range to customers and want to give them a tasty reason to return again and again.
• Able to work on weekends, shift hours, and Public holidays.