iGaming Payments Customer Operations Specialist

Praxis Tech; Kuala Lumpur; On-site; MYR 39,060 - 58,032; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

PAYOK, a payments company, is seeking a Payments Customer Support Specialist in Kuala Lumpur. You will provide excellent customer support and handle inquiries for the payments platform, ensuring smooth user experiences and accurate issue resolution across channels.

You will collaborate with product and engineering teams to document issues, improve processes, and uphold high service standards in the fast‑growing iGaming fintech space.

Job description

PAYOK, a payments company, is seeking a Payments Customer Support Specialist in Kuala Lumpur. You will provide excellent customer support and handle inquiries for the payments platform, ensuring smooth user experiences and accurate issue resolution across channels.

You will collaborate with product and engineering teams to document issues, improve processes, and uphold high service standards in the fast‑growing iGaming fintech space.