ID Admin Ops Lead

6255 UOB Innovation Hub 2 Sdn Bhd; Malaysia; On-site; MYR 80,000 - 120,000; Full time

Job summary

UOB Innovation Hub 2 in Malaysia is seeking a senior ID Admin specialist to manage day-to-day access administration, security controls, and SOP updates. You will oversee a team, coordinate with Reporting Manager, and ensure accurate access matrices and compliance with BCP.

The role requires 7–9 years of related experience, strong communication and problem-solving skills, and a proven ability to plan and supervise a team.

Qualifications

• 7-9 years of related experience with ID/admin responsibilities.
• Strong communication and interpersonal skills.
• Ability to plan, supervise and coach a team.
• Experience in access control, security administration and SOPs.

Responsibilities

• Day-to-day running of iH2 ID Admin operations and staff supervision.
• Co-ordinate with Reporting Manager and raise concerns early.
• Maintain Access Matrices and Limit Memos up to date.
• Ensure productivity and quality of services to users.
• Oversee KPIs, risk & control assessments, and training needs.
• Maintain up-to-date BCP requirements and SOPs.
• Take on projects/assignments as required.

Skills

Team supervision

Communication

Problem-solving

Planning

ID administration

Job description

About UOB

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way – that defines our unique culture and belief system, anchored on our values of being Honourable, Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust.

About The Department

UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services. As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us.

Job Responsibilities

Responsible for day-to-day running of the iH2 ID Admin operations & raise any potential concerns to Reporting Manager before they become issues. Major Platform: Windows, Unix, Mainframe & AS400, Database – Managing business application, security administration, Security Administrator Manager to subscribe with the correct role and enablement based on the role – IT admin will enable on manual activation Access is only for Prod, UAT and MockRun environment – to also cover RDR Conduct periodic checks to ensure that Access Matrices & Limit Memos referred to by the team are up to date Responsible for the overall productivity and performance of the team in providing quality services to users Responsible for coaching, supervising, appraising, and monitoring the performance of the team Responsible for the team’s capacity planning and addressing training needs as appropriate Responsible for the team’s KPIs, periodic risk and control assessments, and corrective actions Responsible for maintaining up-to-date BCP requirements Work with the Reporting Manager to ensure SOP & administrative procedures/guidelines are kept up to date Take on projects/assignments as and when required.

Job Requirements

No. of years of related experience: 7 - >9 years Skillsets: Preferred a combination of qualifications & at least 3-5 years of experience in ID administrative role with at least 3 years in a supervisory capacity. Strong communication, interpersonal skills, problem-solving skills, ability to plan and manage a team, and oversee day-to-day operations. Responsible for day-to-day running of the iH2 ID Admin operations & supervision of staff members. Raise potential concerns to Reporting Manager before they become issues. Conduct periodic checks to ensure that Access Matrices & Limit Memos referred to by the team are up to date. Responsible for the overall productivity and performance of the team in providing quality services to users. Responsible for coaching, supervising, appraising, and monitoring the performance of the team. Responsible for the team’s capacity planning and addressing training needs as appropriate. Responsible for the team’s KPIs, periodic risk and control assessments, and corrective actions. Responsible for maintaining up-to-date BCP requirements. Work with the Reporting Manager to ensure SOP & administrative procedures/guidelines are kept up to date. Take on projects/assignments as and when required.

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Additional Requirements

Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN.

We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today.

UOB Ratings

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site