Hybrid Customer Service & Order Fulfillment Specialist

Adecco; Bayan Lepas; Hybrid; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Annual bonus

Job summary

Adecco is hiring a Hybrid Customer Service & Order Fulfilment Executive to support order processing, purchasing, and customer management for an industrial environment. The role requires coordination with customers, vendors, and third-party providers to ensure timely shipments and effective issue resolution.

The position involves exposure to ERP-based operations, ISO9001 documentation, and collaboration with warehouse teams.

Qualifications

• 2+ years of working experience in a relevant field is required.
• Good command of English for communication with customers, vendors, and internal teams.
• Familiarity with adhesives products and dangerous goods handling is a plus.
• Experience with ERP systems used for order processing is required.

Responsibilities

• Source and purchase materials from local and overseas vendors.
• Generate customer quotations at advised margins.
• Be the main contact for customer order management and inquiries.
• Follow up on accounts receivable to avoid delivery blocks and support cash flow.

Skills

Customer service

Communication

Independence

Teamwork

Initiative

Coordination

Interpersonal

Stress management

Prioritization

Attention to detail

English proficiency

Tools

ERP systems

Job description

Adecco is hiring a Hybrid Customer Service & Order Fulfilment Executive to support order processing, purchasing, and customer management for an industrial environment. The role requires coordination with customers, vendors, and third-party providers to ensure timely shipments and effective issue resolution.

The position involves exposure to ERP-based operations, ISO9001 documentation, and collaboration with warehouse teams.