Hybrid Custody Operations Leader (DataOps)

HSBC Holdings plc; Kuala Lumpur; Hybrid; MYR 120,000 - 170,000; Full time

Job summary

HSBC Holdings plc in Kuala Lumpur, Malaysia, is seeking a People Manager to lead the DataOps ASM Custody team in a hybrid work environment. You will oversee custody operations, coordinate with internal and external stakeholders, and drive continuous improvement while maintaining strong control hygiene across sites.

The role emphasizes team leadership, risk-aware decision making, and ensuring timely delivery of BAU and project work in a dynamic financial services setting.

Qualifications

• Experience in financial operations and custody is preferred.
• Ability to manage multiple stakeholders across locations.
• Strong communication and planning skills are essential.

Responsibilities

• Manage DataOps ASM Custody team and volumes against productivity targets.
• Motivate the team and organize activities to foster teamwork.
• Assist SME & Line Manager in processing activities and queue management.
• Ensure turnaround times meet customer requirements and comply with controls.

Skills

People management

Stakeholder management

Operational risk awareness

Process improvement

Team motivation

Education

Graduate any background

Tools

MS Excel

GHSS system

Visual Basic (VB)

Job description

HSBC Holdings plc in Kuala Lumpur, Malaysia, is seeking a People Manager to lead the DataOps ASM Custody team in a hybrid work environment. You will oversee custody operations, coordinate with internal and external stakeholders, and drive continuous improvement while maintaining strong control hygiene across sites.

The role emphasizes team leadership, risk-aware decision making, and ensuring timely delivery of BAU and project work in a dynamic financial services setting.