Humanoid Robotics Field Service Engineer (Malaysia)

Always Marketing (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 36,000 - 48,000; Full time

Job summary

Always Marketing (M) Sdn Bhd is looking for a Field Service Engineer to join their dynamic team in Kuala Lumpur. As a vital part of our innovative humanoid robotics company, you will ensure seamless performance of our robots by providing technical support, after-sales service, and customer training. The role demands frequent travel across Malaysia, and it is ideal for fresh graduates passionate about robotics.

You will collaborate closely with engineering teams, document service activities, and troubleshoot issues to enhance customer satisfaction.

Qualifications

• Fresh graduates are highly encouraged to apply.
• Fluent in Mandarin and English to communicate effectively.
• Possess a valid driving licence.

Responsibilities

• Provide on-site and remote technical support for humanoid robots.
• Deliver after-sales service to ensure robot performance.
• Diagnose hardware and software issues and perform repairs.
• Conduct product demonstrations and user training.
• Document service activities and maintenance records.
• Work closely with engineering to improve products.
• Travel within Malaysia for technical support.

Skills

Analytical skills

Troubleshooting

Communication

Problem-solving

Eager to learn new technologies

Education

Bachelor's Degree or Diploma in Mechanical Engineering

Electrical & Electronics Engineering

Mechatronics

Robotics

Automation

Job description

Always Marketing (M) Sdn Bhd is looking for a Field Service Engineer to join their dynamic team in Kuala Lumpur. As a vital part of our innovative humanoid robotics company, you will ensure seamless performance of our robots by providing technical support, after-sales service, and customer training. The role demands frequent travel across Malaysia, and it is ideal for fresh graduates passionate about robotics.

You will collaborate closely with engineering teams, document service activities, and troubleshoot issues to enhance customer satisfaction.