HR Operations Manager

Combi-Pack; Negeri Sembilan; On-site; MYR 120,000 - 180,000; Full time

Job summary

Jora Malaysia is seeking a seasoned HR professional to lead KPI design, performance management, and succession planning while driving training initiatives and policy compliance. This role collaborates with senior management to support organizational goals and ensure audit readiness across HR operations.

The candidate will develop training programs, manage performance appraisals, and uphold labour law compliance in a manufacturing setting, with emphasis on ISO and internal audits.

Qualifications

• Bachelor’s degree in human resources or related field.
• 8+ years HR experience with 2–3 years in a leadership role.
• Experience in manufacturing industry.
• Strong knowledge of ISO management systems.
• Analytical with problem-solving skills.
• Excellent time management and communication skills.
• Proficient in MS Office Applications.
• Able to work independently and as part of a team.
• Willing to travel between Seremban & Malacca offices.

Responsibilities

• Set, create and monitor employee KPIs and performance review frameworks to support organizational goals.
• Assist in preparing performance appraisal reports.
• Drive succession planning and develop successors for key roles.
• Handle full spectrum of training processes and update training records for audits.
• Ensure compliance with labour laws, IR Act and disciplinary procedures.
• Oversee daily HR operations, attendance and disciplinary matters.
• Manage ISO and SEDEX audit readiness and security matters.
• Develop and review HR policies and procedures.

Skills

Leadership

Problem solving

Time management

Communication

Interpersonal skills

Independent & team player

Travel readiness

Analytical thinking

Education

Bachelor’s degree in human resources or related field

Tools

MS Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Work alongside with Senior Management to set, create and monitor employee KPIs and performance review frameworks to support organizational goals

To assist in preparing performance appraisal report.

2.Training and Development

Drive succession planning and develop successors for key roles.

Handle full spectrum of training processes and update training records for support external and internal audit requirements.

Develop and implement training programs tailored for each role within the organization.

Assist in Implement Performance Improvement Plans (PIP) for monitoring and follow-ups for employees.

3. HR Policies and Compliance

Well-versed with labour laws, Industrial Relations (IR) Act and disciplinary procedures.

Ensure all Employee Handbook, HR policies and procedures are compliance to all statutory or regulatory requirements.

Assist to develop and review HR policies and procedures.

4. HR Operations

Responsible for daily HR Operations function, including workers attendance, disciplinary matters, foreign worker matters, SEDEX audit & ISO compliance audit, security matters etc.

Drive initiatives that enhance employee engagement, workplace collaboration, and overall organizational culture.

Job Requirements:

• 1. Bachelor’s degree in human resources or related field
• 2. Minimum 8 years of working experience in HR fields, and at least 2-3 years experience in leadership position.
• 3. Must have experience in Manufacturing industry.
• 5. Experience and well verse knowledge in ISO management systems.
• 6. Having the ability to analyse problems and find effective solutions.
• 7. Strong time management skills that ensure task is completed on a timely manner.
• 8. Proficient in MS Office Applications.
• 9. Pleasant personality, good communications, and interpersonal skills.
• 10. Able to work independently as well as a good team player.
• 11. Must be able to travel between Seremban & Malacca office