HR Manager

Turnkey Consulting Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Turnkey Consulting Malaysia Sdn Bhd is seeking an experienced HR professional to own the people agenda for our Global Capability Center in Kuala Lumpur. You will manage the full employee lifecycle, partnering with leadership to drive HR strategy and policy across a growing multi-location environment.

You will blend strategic HR leadership with hands-on delivery, shaping practices and programmes to enhance the employee experience and business outcomes in a dynamic consultancy setting.

Qualifications

• 6–8 years of progressive HR experience, including 3–4 years as HR Manager or HR Business Partner.
• Solid knowledge of employment legislation, employee relations and HR governance.
• Experience across recruitment, performance management, talent development, engagement and workforce planning.

Responsibilities

• Serve as the primary HR advisor to leadership, managers and employees across all people-related matters.
• Partner with practice leaders on workforce planning, organisational design, talent management, engagement and retention strategies.
• Lead performance management and talent development programmes, including goal setting and reviews.
• Manage employee relations matters, ensuring fair and consistent outcomes.
• Oversee recruitment and candidate experience, including pipeline management.
• Provide market intelligence on compensation, benefits, and labour market trends.
• Oversee the employee lifecycle, onboarding, payroll coordination and offboarding.
• Continuously improve HR policies, processes, systems and programmes.
• Ensure compliance with employment law and HR governance standards.
• Analyse workforce metrics to identify trends and opportunities for leadership.

Skills

HRBP

Stakeholder management

Employee relations

Workforce planning

Performance management

Policy development

Analytical skills

Change management

English proficiency

Education

Bachelor in HR / Business Admin / Psychology

HR certification (advantage)

Job description

Location: Kuala Lumpur, Malaysia
Experience: 6 - 8 years
Domain: Human Resources / HRBP

About the Role

People are central to our success, and we are looking for an experienced HR professional to take ownership of our people agenda as we continue to grow our Global Capability Center (GCC). This is a broad, hands‑on role where you will serve as the primary point of contact for all HR matters, partnering closely with leadership while guiding the HR function across our regional operations.

You will own the full employee lifecycle, from recruitment and onboarding through to performance management, employee relations, HR operations, and offboarding, while also shaping the policies, processes, and people programmes that support a positive employee experience within a growing, multi-location environment. It is a role that blends strategic HR leadership with practical, hands‑on delivery, ideal for someone who enjoys variety, autonomy, and the opportunity to make a visible impact.

This role will suit someone who thrives in a dynamic, fast‑paced environment, is comfortable operating both strategically and operationally, and enjoys being the go‑to person for all things people. Experience within a Global Capability Center, shared services, consulting, professional services, or another high‑growth environment would be an advantage.

Key Responsibilities

• Serve as the primary HR advisor to leadership, managers and employees across all people-related matters.
• Partner with practice leaders on workforce planning, organisational design, talent management, employee engagement, and retention strategies.
• Lead performance management and talent development programmes, including goal setting, performance reviews, succession planning, and career development.
• Manage employee relations matters, including performance, disciplinary, grievance, and attendance cases, ensuring fair and consistent outcomes.
• Oversee recruitment and selection activities, including candidate pipeline management and delivery of a positive candidate experience.
• Provide market intelligence on compensation, benefits, talent availability, and labour market trends to support workforce and hiring decisions.
• Oversee the employee lifecycle, including onboarding, employment changes, payroll coordination, and offboarding.
• Continuously improve HR policies, processes, systems, and employee programmes to enhance operational effectiveness and employee experience.
• Ensure compliance with employment legislation, statutory requirements, and HR governance standards.
• Analyse workforce metrics and people data to identify trends, risks, and opportunities, providing actionable recommendations to leadership.

Required Skills & Experience

• 6–8 years of progressive HR experience, including 3–4 years as an HR Manager or HR Business Partner in a fast‑paced environment.
• Strong knowledge of employment legislation, employee relations, and HR governance.
• Experience across key HR disciplines, including recruitment, performance management, talent development, employee engagement, and workforce planning.
• Strong stakeholder management, coaching, influencing, and business partnering skills.
• Experience developing and improving HR policies, processes, and employee programmes.
• Understanding of compensation benchmarking, salary surveys, reward frameworks, and labour market trends.
• Understand typical HR indicators and able to prepare analytical assessment on related issues.
• Experience supporting organisational change, transformation, or growth initiatives.
• Exposure to regional HR operations, preferably within consulting, professional services, technology, or other high‑growth environments.

Qualifications

• Degree in Human Resources, Business Administration, Psychology, or a related field.
• Professional HR certification is an advantage.
• Strong command of English, with the ability to work effectively across regional and multicultural teams.

Personal Attributes

• Self-starter with strong ownership, accountability, and execution focus.
• Able to translate ambiguity into clear, practical people solutions.
• Commercially minded with strong business acumen.
• Professional, trustworthy, and highly discreet when handling confidential information.
• Organised, resilient, and adaptable in a dynamic environment.
• Solutions-oriented with sound judgement and a continuous improvement mindset.
• Collaborative and approachable, able to balance strategic HR leadership with hands‑on execution across the employee lifecycle.

What We Offer

• The opportunity to own and shape the HR function within a growing Global Capability Center.
• High visibility and partnership with leadership.
• Make a tangible impact on people, culture, and business outcomes.
• Exposure to a dynamic Cybersecurity, IAM, and Digital Transformation environment.
• A collaborative, fast‑paced culture that values initiative and continuous improvement.