HR Analyst

DXC Technology; Petaling Jaya; On-site; MYR 45,000 - 89,000; Full time

Job summary

DXC Technology is seeking an HR analyst to provide HR & Payroll transaction processing support as part of a world-class, high-performance shared service organization. Manage the full employee life cycle and serve as a contact for HR, Payroll, and Benefits inquiries.

You will perform HR operations including personnel data, organization data, time & attendance, benefits, and payroll processing, while identifying opportunities for improvement and ensuring timely, accurate service to clients across

Qualifications

• Bachelor's degree in Human Resource Management.
• 1–2 years HR experience in shared service or outsourcing.
• Familiar with SAP HR or other HRMS systems.
• Strong customer service skills with ability to handle multiple requests.
• Experience processing outsourced HR for multiple countries.
• Experience in large, diverse teams.
• Highly meticulous; excellent written and spoken English.

Responsibilities

• Hiring
• Movement & Organization Management
• Cessation
• Employee Data Update and Benefit Management
• Time & Attendance Management
• Payroll Processing

Skills

Customer service

Attention to detail

English proficiency

Multinational HR experience

Education

Bachelor's degree in Human Resource Management

Tools

SAP HR

Job description

Job Description: DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

The HR analyst will Provide clients with HR & Payroll transaction processing support as part of a world-class, high-performance shared service organization. Provide full employee life cycle management. This will include serving as a point of contact for employee and manager inquiries relating to HR Services, Payroll Services, and Benefits services via telephone, email as well as performing HR administration in line with company policies/guidelines and country-specific legislation. Provide quality HR processing support to the Client by attending to and processing customer requests as assigned accurately and in a timely manner, resolving issues and inquiries, and escalating operational issues to the relevant parties for resolution. Performs HR operational tasks that include personnel data administration, organization data maintenance, loan and payment administration and claims verification, time & attendance data administration, medical benefits administration, and claims processing. Accomplishes special project results by identifying opportunities for continuous improvement and delivering value-added services to the Clients. Provide quality payroll processing support to the Clients by attending to and processing payroll ad hoc and regular monthly requests accurately and in a timely manner. Resolve issues and inquiries and expedite operational issues to the relevant parties for resolution.

Functional Tasks

• Hiring
• Movement & Organization Management
• Cessation
• Employee Data Update and Benefit Management
• Time & Attendance Management
• Payroll Processing

Requirements

• Candidate must possess at least a Bachelors Degree preferably in Human Resource Management
• 1-2 years of HR working experience preferably in a shared service or outsourcing environment
• Familiar working with SAP HR or other HRMS system
• Good customer service skills with an ability to handle multiple transactions and customer requests
• Preferably with experience processing outsourced HR for different countries
• Experience working in large, diverse teams
• Highly meticulous
• Excellent writing, reading and speaking skills in English

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.