Housekeeping Supervisor (Rooms)

Eastin Hotels; Bayan Lepas; On-site; MYR 45,000 - 73,000; Full time

Job summary

Eastin Hotels in Bayan Lepas, Penang, is seeking a dedicated Housekeeping Supervisor to manage daily cleaning operations and uphold the highest standards of guest room cleanliness.

You will supervise housekeeping staff, inspect rooms for safety and quality, coordinate with front desk and maintenance, train new team members, and maintain cleaning schedules and inventory. This leadership role contributes to guest satisfaction in a fast-paced hotel environment.

Responsibilities

• Supervise and coordinate activities of housekeeping staff to ensure efficient and quality cleaning of guest rooms.
• Inspect guest rooms to ensure cleanliness, safety, and adherence to hotel standards. Collaborate with front desk and maintenance departments to coordinate guest requests and repairs.
• Assist guest in related to housekeeping promptly and professionally.
• Manage inventory of cleaning supplies and linens, ensuring adequate stock levels.
• Prepare and maintain cleaning schedules and reports.
• Assign daily tasks to housekeeping staff and monitor their performance.
• Train new employees and provide ongoing training to enhance skills and knowledge.
• Enforce hotel policies, safety procedures, and standards of cleanliness.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Supervise daily room cleaning operations in the hotel, ensuring all guest rooms meet the highest standards of cleanliness and maintenance to maximize guest satisfaction.

Job Responsibilities

• Supervise and coordinate activities of housekeeping staff to ensure efficient and quality cleaning of guest rooms.
• Inspect guest rooms to ensure cleanliness, safety, and adherence to hotel standards. Collaborate with front desk and maintenance departments to coordinate guest requests and repairs.
• Assist guest in related to housekeeping promptly and professionally.
• Manage inventory of cleaning supplies and linens, ensuring adequate stock levels.
• Prepare and maintain cleaning schedules and reports.
• Assign daily tasks to housekeeping staff and monitor their performance.
• Train new employees and provide ongoing training to enhance skills and knowledge.
• Enforce hotel policies, safety procedures, and standards of cleanliness.