Housekeeping Supervisor: Lead Rooms & VIP Service

Capri by Fraser Johor Bahru; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Capri by Fraser Johor Bahru is seeking a Housekeeping Supervisor to lead daily room cleaning, inspect occupied and departure rooms, and ensure high cleanliness standards across all studios and suites. You will assign duties, train staff, handle guest requests, and coordinate with other departments to deliver VIP amenities while maintaining safety and hotel policies.

Ideal candidates have 2–3 years in housekeeping with supervisory experience, strong leadership, clear communication, and the

Qualifications

• 2–3 years of housekeeping experience, preferably in a supervisory role.
• Strong attention to detail and good leadership skills.
• Able to communicate clearly and work well under pressure.
• Knowledge of hotel cleaning standards and safety procedures.

Responsibilities

• Supervise daily room cleaning and inspect occupied and departure rooms.
• Assign room duties and deep cleaning tasks to housekeeping staff.
• Train and monitor Room Attendants to maintain quality standards.
• Handle guest requests and ensure VIP amenities are delivered.
• Coordinate with other departments for smooth operations.
• Report maintenance issues and follow up on repairs.
• Ensure compliance with safety, hygiene, and hotel policies.
• Support performance evaluation and staff discipline when needed.

Skills

Leadership

Communication

Attention to detail

Supervisory

Job description

Capri by Fraser Johor Bahru is seeking a Housekeeping Supervisor to lead daily room cleaning, inspect occupied and departure rooms, and ensure high cleanliness standards across all studios and suites. You will assign duties, train staff, handle guest requests, and coordinate with other departments to deliver VIP amenities while maintaining safety and hotel policies.

Ideal candidates have 2–3 years in housekeeping with supervisory experience, strong leadership, clear communication, and the