Housekeeping Supervisor: Guest Experience & Operations

St. Regis Hotels & Resorts; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

St. Regis Hotels & Resorts in Kuala Lumpur is seeking an entry level management position in Housekeeping, Recreation/Health Club and Laundry, to support day-to-day operations and guest satisfaction.

You will direct and coordinate staff to clean guestrooms and public spaces, conduct inspections, and help manage the operating budget. The role emphasizes leadership, accountability, and collaboration with other departments to deliver exceptional service while maintaining standards and safety

Qualifications

• High school diploma or GED required.
• 2 years experience in housekeeping or related professional area.
• 2-year degree in Hotel/Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Responsibilities

• Oversees all lost and found procedures.
• Inventories stock to ensure adequate supplies.
• Supervises daily shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in supervising an effective inspection program for all guestrooms and public space.
• Manages payroll administration.
• Sets a positive example for guest relations.

Education

High school diploma or GED; 2 years experience in the housekeeping or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

Job description

St. Regis Hotels & Resorts in Kuala Lumpur is seeking an entry level management position in Housekeeping, Recreation/Health Club and Laundry, to support day-to-day operations and guest satisfaction.

You will direct and coordinate staff to clean guestrooms and public spaces, conduct inspections, and help manage the operating budget. The role emphasizes leadership, accountability, and collaboration with other departments to deliver exceptional service while maintaining standards and safety