Hotel Services Sales & Events Coordinator

Amari Kuala Lumpur; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Job summary

Amari Kuala Lumpur is seeking a proactive sales professional to act as the primary liaison for colleagues and customers. The role involves sourcing new clients, presenting hotel service packages, and coordinating with various departments to ensure superb guest experiences.

Applicants should have a diploma or equivalent, 1+ years in sales, and strong communication and organizational skills. Local applicants and permanent residents of Malaysia are welcome to apply.

Qualifications

• Diploma or equivalent qualification.
• 1+ years' experience in a sales-related role.
• Well-organized with problem-solving aptitude.
• Strong verbal and written communication skills.

Responsibilities

• Identify and develop potential customers for hotel services.
• Contact clients through calls, emails, and meetings to understand their needs.
• Prepare and present sales proposals and hotel service packages.
• Recommend suitable products and services based on customer requirements and budget.
• Manage bookings and reservations to ensure smooth arrangements.
• Coordinate with hotel departments to deliver guest experiences.
• Negotiate rates and contracts with customers.
• Handle requests for customized services and event arrangements.
• Organize and coordinate event details, including catering, accommodation, and logistics.
• Resolve customer concerns and ensure satisfaction before departure.
• Maintain relationships with clients and seek opportunities for repeat business.
• Gather customer feedback and monitor service quality.
• Support achievement of sales targets and budget goals.
• Review sales performance and implement strategies to increase revenue and business growth.

Skills

Sales experience

Communication skills

Organization

Problem solving

Education

Diploma or equivalent

Job description

Amari Kuala Lumpur is seeking a proactive sales professional to act as the primary liaison for colleagues and customers. The role involves sourcing new clients, presenting hotel service packages, and coordinating with various departments to ensure superb guest experiences.

Applicants should have a diploma or equivalent, 1+ years in sales, and strong communication and organizational skills. Local applicants and permanent residents of Malaysia are welcome to apply.