Hotel Housekeeping Lead Manager

Hyatt Hotels Corporation; Kuala Lumpur; Sur place; MYR 28 000 - 47 000; Plein temps

Résumé du poste

The Hyatt House team is hiring a Lead Host - Housekeeping to uphold the brand’s standard of clean, welcoming environments for guests in Malaysia. You will lead housekeeping efforts, coordinate daily tasks, and ensure rooms and public areas meet Hyatt’s high-quality expectations.

Ideal candidates bring hands-on housekeeping experience, strong communication skills, and a teamwork mindset to deliver exceptional guest service in a fast-paced hotel setting.

Qualifications

• Minimum 3 years prior hotel experience in Housekeeping is required.
• Language Skills: A good working knowledge of English Language/ Proficiency in local language may be required
• Ready to demonstrate teamwork and multi-tasking in a fast paced environment
• Strong interpersonal communication skills
• Desire to drive revenue and committed to the growth of the hotel
• Pleasant personality

Responsabilités

• Prepares daily and weekly work schedules, making sure that they reflect business needs and other key performance indicators.
• Cleans and trains the Hosts-Housekeeping on the cleaning of rooms, handling the washing machines, dishwasher, cooking hops and induction in the rooms
• Conducts checks on rooms, pool area, gym, meeting rooms, public areas, guest washrooms, F&B outlet and back of the house
• Coordinates and inspects with Engineering and Contractor’s Supervisor on work carried out by Contractors for example rooms, delivery of linen, guest laundry, uniform, and laundry handling etc.
• Ensures meeting room and toilets are clean before the commencement of function.
• Plans and schedules periodic works such as blocking and release out of order rooms, carpet shampooing, corridor cleaning, lobby buffing and high dusting

Connaissances

Teamwork

Interpersonal communication

Multi-tasking

Guest service

Outils

Washing machines

Dishwasher

Description du poste

The Hyatt House team is hiring a Lead Host - Housekeeping to uphold the brand’s standard of clean, welcoming environments for guests in Malaysia. You will lead housekeeping efforts, coordinate daily tasks, and ensure rooms and public areas meet Hyatt’s high-quality expectations.

Ideal candidates bring hands-on housekeeping experience, strong communication skills, and a teamwork mindset to deliver exceptional guest service in a fast-paced hotel setting.