Hotel General Manager (Perak)

Private Advertiser; Perak; On-site; MYR 180,000 - 300,000; Full time

Job summary

Private Advertiser seeks a seasoned General Manager to supervise day-to-day hotel operations, provide strategic leadership and ensure exceptional guest experiences. The role leads a cohesive marketing plan spanning Direct Sales, Advertising, Revenue Management, E-commerce, Online Reputation Management, F&B and events to deliver solid financial results and strong brand presence.

Candidates should have a degree or diploma in Hospitality Management or related fields, at least 10 years in hotel

Qualifications

• Degree/Diploma in Hospitality Management, Accounting/Finance or related disciplines in hotel development and operation.
• Minimum 10 years in overall hotel operations management, including 3 years as General Manager.
• Proven achiever of measurable results in financial, revenue, F&B, guest and employee relations.
• Proficiency in both written and spoken English.

Responsibilities

• Responsible for the overall supervision, directions and control of day-to-day hotel operations.
• Creates and implements a cohesive Hotel Marketing Plan spanning Direct Sales, Advertising, Marketing, Revenue Management, E-commerce, Online Reputation Management, Hotel F&B and Hotel Events.
• Drive improvement in guest satisfaction goals and collaborate with hotel team members.
• Act as public relations representative to raise awareness of hotel and brand locally and nationally.
• Drive team member development and alignment with overall business plans.

Skills

Guest satisfaction

Public relations

Marketing strategy

Revenue management

English proficiency

Education

Degree/Diploma in Hospitality Management, Accounting / Finance or related disciplines

Job description

Responsible for the overall supervision, directions and control of the day-to-day operations and management of the hotel.

Creates and implements a cohesive Hotel Marketing Plan including Direct Sales, Advertising, Marketing, Revenue Management, E-commerce, Online Reputation Management, Hotel F&B and Hotel Events so as to achieve an accurate operating result.

Drive improvement in guest satisfaction goals, collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations.

Act as public relations representative to raise awareness of hotel and brand in local and nationwide communities.

Drive team member improvement and commitment to involve with the correct alignment of overall business plans and activities.

Job Requirements:

Degree/Diploma holder in Hospitality Management, Accounting / Finance or related disciplines in hotel development and operation.

Minimum 10 years in overall hotel operations management experience (at least 3 years of General Manager experience, together with 7 years prior experience in hotel’s sub-departments of Sales & Marketing and/or Finance).

Proven achiever of measurable results in all key areas - financial, revenue generation, food & beverage, guest and employee relation.

Proficiency in both written and spoken English is essential.