Hotel Front Desk - Receptionist

Ricebowl; Ipoh; On-site; MYR 28,000 - 42,000; Full time

Benefits offered by this job

Discounts on hotel stays

Career development opportunities

Collaborative team culture

Job summary

Legacy Hotel in Ipoh Perak is seeking a friendly Hotel Front Desk / Receptionist to welcome guests and manage the heart of the property. This full-time role offers an opportunity to grow in hospitality while delivering memorable experiences from check-in to check-out.

As the first point of contact, you will handle guest questions, assist with reservations, and collaborate with other departments to ensure seamless service.

Qualifications

• Greet and assist guests in a friendly, professional manner.
• Handle check-ins and check-outs efficiently.
• Respond to guest inquiries and provide information on facilities and local attractions.
• Assist with room reservations and front desk tasks.
• Liaise with other departments to ensure seamless guest experiences.

Responsibilities

• Greet guests and manage reception desk with professionalism.
• Process guest check-ins and check-outs smoothly.
• Address guest inquiries and offer local recommendations.
• Coordinate with housekeeping, reservations and other departments to ensure guest satisfaction.

Skills

Customer service

Communication

English proficiency

Local language

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Join the dynamic team at the Legacy Hotel as a Hotel Front Desk / Receptionist. This full-time position in Ipoh Perak is an excellent opportunity to grow your hospitality career and contribute to the success of this renowned hotel. As the first point of contact for guests, you will play a pivotal role in delivering exceptional customer service and ensuring a memorable experience for all who stay with us.

What you'll be doing

• Greet and welcome guests in a friendly and professional manner
• Handle guest check-ins and check-outs efficiently
• Respond to guest inquiries and provide information about hotel facilities and local attractions
• Assist with room assignments and reservations
• Manage the front desk operations, including cash handling and basic administrative tasks
• Liaise with other hotel departments to ensure seamless guest experiences
• Maintain a high level of customer service and uphold the hotel's brand standards

What we're looking for

• Strong communication and interpersonal skills, with the ability to provide excellent customer service
• Proficient in English and the local language(s)
• Positive attitude, flexibility and the ability to work in a fast-paced environment
• Fresh graduate are welcome.

What we offer

At the Legacy Hotel, we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for professional development and career advancement
• Discounts on hotel stays
• A collaborative and supportive team culture

About us

The Legacy Hotel is a renowned hospitality brand with a rich heritage and a commitment to excellence. Situated in the heart of Ipoh Perak, our hotel is a luxurious oasis that offers guests a truly exceptional experience. From our impeccable service to our stunning facilities, we strive to exceed the expectations of every person who walks through our doors.