Hotel Cleanliness Coordinator - Rooms Ops & Guest Experience

Moxy Putrajaya; Putrajaya; On-site; MYR 42,000 - 66,000; Full time

Job summary

MOXY Putrajaya is seeking a Hotel Cleanliness Expert (Coordinator) to support daily Housekeeping operations, coordinate room readiness, and liaise with Front Office, Engineering and Laundry to ensure guestrooms are ready for guests.

You will monitor room statuses, run reports, distribute room assignments, prioritize rooms based on arrivals and VIPs, and uphold Marriott and Moxy cleanliness, safety, and quality standards to deliver a memorable guest experience.

Qualifications

• Strong organizational and multitasking skills.
• Attention to detail and a passion for cleanliness and quality.
• Excellent communication and teamwork abilities.
• Ability to work in a fast-paced environment and prioritize effectively.
• Comfortable using hotel operating systems and administrative tools.
• Previous experience in Housekeeping, Rooms Operations, or hospitality is an advantage.

Responsibilities

• Coordinate daily Housekeeping operations and support room readiness across the hotel.
• Run room status reports, identify discrepancies, and work with Front Office to resolve them promptly.
• Prepare and distribute room assignments to Housekeeping Crew members.
• Prioritize room cleaning based on arrivals, departures, VIPs, and operational needs.
• Monitor and update room statuses, including vacant dirty, inspected, and Do Not Disturb rooms.
• Follow up on rush rooms and ensure guestrooms are ready within required timelines.
• Liaise with Housekeeping, Front Office, Engineering, and Laundry teams to ensure seamless operations.
• Maintain accurate records, logs, and housekeeping reports.
• Support guest requests and assist in delivering a smooth and memorable guest experience.
• Uphold Marriott and Moxy cleanliness, safety, and quality standards at all times.

Job description

MOXY Putrajaya is seeking a Hotel Cleanliness Expert (Coordinator) to support daily Housekeeping operations, coordinate room readiness, and liaise with Front Office, Engineering and Laundry to ensure guestrooms are ready for guests.

You will monitor room statuses, run reports, distribute room assignments, prioritize rooms based on arrivals and VIPs, and uphold Marriott and Moxy cleanliness, safety, and quality standards to deliver a memorable guest experience.