Hospitality Security Manager — Guest Safety & Ops Lead

Radisson Hotel Group; West Coast Division; On-site; MYR 72,000 - 110,000; Full time

Benefits offered by this job

Hotel employee discounts

Job summary

Radisson Hotel Group is seeking a Security Manager to join our hospitality team in Malaysia. You will safeguard guests and staff, support the safety department, and contribute to high security standards across hotel operations.

You will lead safety initiatives, manage budgets, and foster a culture of continuous improvement while maintaining strong stakeholder relationships and compliance with regulations.

Qualifications

• Proven experience in safety & security with excellent problem-solving capabilities.
• Excellent managerial skills with a hands-on approach and lead-by-example work style.
• Commitment to exceptional guest service with a passion for the hospitality industry.
• Ability to find creative solutions, offering advice and recommendations.
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy

Responsibilities

• Supports the smooth running of the safety & security department, where all aspects of safety & security are maintained to the highest levels.
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Delivers on plans and objectives where safety & security initiatives & hotel targets are achieved.
• Manages the maintenance team fostering a culture of growth, development and performance within the department.
• Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
• Builds and maintains effective working relationships with all key stakeholders.
• Delivers an effective planned preventative maintenance programme addressing maintenance, environmental and conservation matters.
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Skills

Safety & Security

Management

Guest service

Creative solutions

Integrity

Job description

Radisson Hotel Group is seeking a Security Manager to join our hospitality team in Malaysia. You will safeguard guests and staff, support the safety department, and contribute to high security standards across hotel operations.

You will lead safety initiatives, manage budgets, and foster a culture of continuous improvement while maintaining strong stakeholder relationships and compliance with regulations.