Engineering & Facilities Manager

Sheraton Hotels & Resorts; Kuala Lumpur; On-site; MYR 90,000 - 130,000; Full time

Job summary

Sheraton Hotels & Resorts in Kuala Lumpur is seeking a Management-level Property Operations Leader to assist in budget management, capital expenditures, and preventative maintenance. The role emphasizes safety, asset protection and staff supervision while delivering strong guest and employee satisfaction through effective communication and training.

Responsibilities include overseeing engineering, preventative maintenance programs, and life safety systems, plus vendor coordination and emergency

Qualifications

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

Responsibilities

• Supervises distribution of repair work orders.
• Ensures property policies are administered fairly and consistently.
• Assists in planning, scheduling and evaluating preventative maintenance programs.
• Establishes and maintains open, collaborative relationships with employees.
• Monitors timeliness and quality of completion of repair work orders.
• Supervises Engineering and related areas in absence of the Director of Engineering.
• Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
• Ensures regular on-going communication with employees to align with business objectives and recognize performance.
• Recommends or arranges for additional services such as painting, repair work, renovations, and replacement of furnishings and equipment.
• Selects and orders new equipment, supplies, and furnishings.
• Supervises the day to day operations of Engineering and related departments.
• Inspects and evaluates the physical condition of facilities to determine work required.
• Maintains accurate logs and records as required.
• Operates generators and fire pumps as necessary.
• Provides emergency response services 24/7.
• Repairs equipment (e.g., refrigeration, laundry) as necessary.
• Ensures employees have proper supplies, equipment and uniforms.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during departmental meetings and focuses on continuous improvement.
• Sets a positive example for guest relations.
• Helps train employees in safety procedures.
• Supports orientation and training for new hires to perform their job.
• Communicates performance expectations per job descriptions.
• Ensures disciplinary procedures and documentation meet SOPs/LSOPs and peer review.
• Assists in interviewing and hiring staff with appropriate skills.
• Participates in performance appraisal process, providing feedback.
• Uses on-the-job training tools for employees.
• Solicits employee feedback.
• Monitors staffing levels to meet guest service, operations and financial objectives.

Education

High school diploma or GED; 4 years experience in engineering and maintenance or related professional area; HVAC-R/electrical/plumbing training

2-year degree in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in engineering and maintenance or related professional area; HVAC-R/electrical/plumbing training

Job description

Sheraton Hotels & Resorts in Kuala Lumpur is seeking a Management-level Property Operations Leader to assist in budget management, capital expenditures, and preventative maintenance. The role emphasizes safety, asset protection and staff supervision while delivering strong guest and employee satisfaction through effective communication and training.

Responsibilities include overseeing engineering, preventative maintenance programs, and life safety systems, plus vendor coordination and emergency