Hospitality & Grounds Operations Lead

SD Guthrie International; Port Dickson; On-site; MYR 180,000 - 300,000; Full time

Job summary

SD Guthrie International invites an experienced operations executive to lead housekeeping and landscape management at Golden Hope Campus. You will supervise teams, coordinate with maintenance and events, ensure SOPs and safety, and drive continuous improvement in guest experiences.

Qualified candidates bring 10–15 years in hospitality or facilities management, with strong English and Bahasa Malaysia communication and a diploma in a related field.

Qualifications

• Diploma in relevant field is required or equivalent experience.
• Extensive experience in hospitality, guest relations, facilities management or admin coordination.
• Strong communication and organizational skills; capable of supervising teams and vendors.

Responsibilities

• Oversee housekeeping operations across villas, guest spaces, and common areas.
• Lead landscape and grounds maintenance; drive green initiatives.
• Manage staffing, rosters, and contractor assignments for 7-day operations.
• Ensure SOPs, cleanliness, safety, and compliance with standards.
• Collaborate with stakeholders to support events and hospitality services.

Skills

Interpersonal communication

Organizational multitasking

MS Office proficiency

Booking management systems

Vendor management

Budget monitoring

English & Bahasa Malaysia

Education

Diploma in Business Administration, Tourism, Event Management, or related field

10–15 years hospitality/guest services experience

Tools

MS Office Suite

Booking management systems

Job description

SD Guthrie International invites an experienced operations executive to lead housekeeping and landscape management at Golden Hope Campus. You will supervise teams, coordinate with maintenance and events, ensure SOPs and safety, and drive continuous improvement in guest experiences.

Qualified candidates bring 10–15 years in hospitality or facilities management, with strong English and Bahasa Malaysia communication and a diploma in a related field.