Healthcare Support & Lab Orders Specialist

Lablink (M) Sdn Bhd; Malaysia; On-site; MYR 28,000 - 52,000; Full time

Job summary

KPJ Healthcare Berhadis seeking a customer support professional in Malaysia to manage inquiries from medical professionals and existing clients, ensuring timely resolution of issues related to lab services, test results, or procedures.

You will log queries, track orders, maintain client profiles, and coordinate with lab and logistics teams to ensure smooth communication and service delivery across the region.

Responsibilities

• Manage incoming calls and inquiries from specialists, doctors in the government sector, and existing clients, providing accurate information and resolving issues regarding lab services, test results, or procedures.

Job description

KPJ Healthcare Berhadis seeking a customer support professional in Malaysia to manage inquiries from medical professionals and existing clients, ensuring timely resolution of issues related to lab services, test results, or procedures.

You will log queries, track orders, maintain client profiles, and coordinate with lab and logistics teams to ensure smooth communication and service delivery across the region.