Healthcare Liaison & Patient Relations Pro

KPJ Healthcare Berhad; Kajang; On-site; MYR 24,000 - 36,000; Full time

Job summary

KPJ Healthcare Berhad is seeking a customer service-oriented candidate with nursing and public relations experience to join our Kajang-based team. The role requires 1–2 years in customer service, excellent interpersonal and written/spoken English, and IT literacy with Microsoft Windows.

You should be mature, self-motivated and able to work with minimal supervision, remaining polite, hardworking and capable of handling pressure in a fast-paced environment.

Qualifications

• Preferably with relevant experience related to nursing and Public Relations.
• 1 year or 2years’ working experiencein Customer Service.
• Good interpersonal, communication skill and fluent in both spoken and written English.
• IT literate with knowledge of Microsoft Windows.
• Working with less supervision, mature, independent witha strong senseof self-initiative and motivation.
• Polite, hardworking and thoughtful.
• Able to work under pressure and good in handling pressure.

Responsibilities

• Handle customer service interactions with patients and staff.
• Maintain professional image and communicate effectively in English.
• Work with minimal supervision and show initiative.
• Perform IT-related tasks using Windows platform.
• Stay calm under pressure and deliver high-quality service.

Skills

Interpersonal skills

Communication skills

English fluency

IT literacy

Self-motivation

Independent

Tools

Microsoft Windows

Job description

KPJ Healthcare Berhad is seeking a customer service-oriented candidate with nursing and public relations experience to join our Kajang-based team. The role requires 1–2 years in customer service, excellent interpersonal and written/spoken English, and IT literacy with Microsoft Windows.

You should be mature, self-motivated and able to work with minimal supervision, remaining polite, hardworking and capable of handling pressure in a fast-paced environment.