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Reveillon Group Sdn Bhd in Kuala Lumpur is seeking an experienced F&B Operations Manager to oversee a network of multi-outlet restaurants. The role focuses on strategic planning, pre-opening readiness, and smooth daily operations.
You will manage P&L, monitor costs, lead Outlet Managers and kitchen teams, and strive for sales growth while upholding brand standards. Proficiency in English and Bahasa Malaysia is required, Mandarin an advantage.
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Prefer Bachelor’s Degree / Diploma in Hospitality Management, Business Administration, or related field.
Minimum 3 years of F&B management experience, preferably in multi-outlet or chain restaurant operations.
Strong understanding of restaurant systems, POS, inventory management.
Excellent communication, leadership, and problem-solving skills.
Ability to work on-site at outlets and travel between locations as required.
Proficient in English and Bahasa Malaysia; Mandarin proficiency is an advantage.
Willingness to work flexible hours, including weekends and public holidays when necessary.
Prefer Bachelor’s Degree / Diploma in Hospitality Management, Business Administration, or related field.
Minimum 3 years of F&B management experience, preferably in multi-outlet or chain restaurant operations.
Strong understanding of restaurant systems, POS, inventory management.
Excellent communication, leadership, and problem-solving skills.
Ability to work on-site at outlets and travel between locations as required.
Proficient in English and Bahasa Malaysia; Mandarin proficiency is an advantage.
Willingness to work flexible hours, including weekends and public holidays when necessary.
1. Strategic Planning & Execution
Support pre-opening activities for new outlets, including setup, hiring, training, and operational readiness.
Coordinate with suppliers and business partners to ensure smooth operations and brand consistency.
2. Operational Management
Oversee daily F&B operations across all outlets, ensuring quality, service, hygiene, and SOP compliance.
Lead and support Outlet Managers and Supervisors in achieving operational targets.
Monitor key operational metrics such as sales, table turnover, average transaction value, and customer feedback.
Ensure effective communication between HQ and outlet teams.
3. Financial & Performance Management
Manage outlet P&L, sales targets, and operating costs.
Monitor food cost, labour cost, and wastage.
Analyse sales and productivity reports to identify improvement opportunities.
Prepare accurate operational reports for management.
4. Team Leadership & Development
Lead, train, and mentor outlet management and kitchen teams.
Conduct performance reviews and implement staff development plans.
Manage manpower planning, recruitment, and scheduling.
5. Quality, Compliance & Documentation
Ensure compliance with food safety, hygiene, operational SOPs, licenses, and permits.
Conduct regular audits and implement corrective actions.
Drive continuous improvement and maintain brand standards.