Head, Reconciliation Governance, Operations & Analytics, GF-FBS-IARA-RGOA

CIMB Bank Berhad; Kuala Lumpur; On-site; MYR 150,000 - 190,000; Full time

Job summary

CIMB Group in Kuala Lumpur seeks a strategic Head of Reconciliation Governance, Operations & Analytics to lead enterprise-wide governance, control framework, and the reconciliation operating model. You will guide policies, standards, reporting, and issue resolution across the Bank.

The role requires 15+ years in finance and strong leadership, governance, and stakeholder management, with deep knowledge of accounting standards and banking operations.

Qualifications

• Degree in Accounting, Finance or Accounting Professional Qualification.
• 15+ years of experience in Finance, Accounting, Financial Control, Reconciliation, Banking Operations, or Shared Services.
• Minimum 8 years in leadership roles managing managers and large operational teams.
• Strong experience in reconciliation governance, financial controls, audit, and stakeholder management.
• Experience presenting to senior management and governance committees.

Responsibilities

• Serve as the Bank's central authority for reconciliation governance, establishing strategic direction, operating standards, and oversight frameworks to safeguard financial integrity and balance sheet accuracy.
• Lead enterprise-wide reconciliation governance forums and senior management discussions, driving transparency, accountability, and timely resolution of reconciliation risks and control gaps.
• Oversee the effectiveness of the Bank's reconciliation control environment, ensuring alignment with regulatory expectations, risk appetite, and best practices.
• Drive consistent implementation of reconciliation policies, standards, and procedures across Business Units and Business Enablers.
• Provide independent challenge and oversight of material unreconciled balances, aged exceptions, and recurring control deficiencies.
• Provide strategic leadership and oversight of the Level 2 Operations & Analytics function responsible for balance sheet substantiation, manual reconciliation governance, and resolution of complex reconciliation issues.
• Act as the central governance authority for collection account management and oversight across the Bank.
• Own the Bank's reconciliation performance reporting framework and provide strategic insights to senior management, governance committees, and key stakeholders.
• Serve as the Bank-wide governance lead for all miscellaneous write-off and write-back activities.
• Lead, inspire, and develop a high-performing team of managers and subject matter experts while fostering a culture of accountability, innovation, and continuous improvement.

Skills

Leadership

Strategic thinking

Reconciliation governance

Stakeholder management

Dashboard reporting

Financial controls

Accounting standards

Education

Accounting degree

Professional qualification

Tools

Excel

Job description

Head, Reconciliation Governance, Operations & Analytics, GF-FBS-IARA-RGOA

The Head, Reconciliation Governance, Operations & Analytics is a strategic leadership role responsible for shaping and overseeing CIMB Group's enterprise-wide reconciliation governance, control framework, and reconciliation operating model to safeguard financial integrity, strengthen risk management, and support regulatory confidence. The incumbent serves as the Group's accountable executive for the end-to-end reconciliation ecosystem, providing strategic direction and governance over reconciliation policies, operating standards, control effectiveness, management reporting, and issue resolution across the Bank.

Key responsibilities

Serve as the Bank's central authority for reconciliation governance, establishing strategic direction, operating standards, and oversight frameworks to safeguard financial integrity and balance sheet accuracy

Lead enterprise-wide reconciliation governance forums and senior management discussions, driving transparency, accountability, and timely resolution of reconciliation risks and control gaps

Oversee the effectiveness of the Bank's reconciliation control environment, ensuring alignment with regulatory expectations, risk appetite, and best practices

Drive consistent implementation of reconciliation policies, standards, and procedures across Business Units and Business Enablers

Provide independent challenge and oversight of material unreconciled balances, aged exceptions, and recurring control deficiencies

Provide strategic leadership and oversight of the Level 2 Operations & Analytics function responsible for balance sheet substantiation, manual reconciliation governance, and resolution of complex reconciliation issues

Act as the central governance authority for collection account management and oversight across the Bank

Own the Bank's reconciliation performance reporting framework and provide strategic insights to senior management, governance committees, and key stakeholders

Serve as the Bank-wide governance lead for all miscellaneous write-off and write-back activities

Lead, inspire, and develop a high-performing team of managers and subject matter experts while fostering a culture of accountability, innovation, and continuous improvement

About you

Degree in Accounting, Finance or Accounting Professional Qualification

15+ years of experience in Finance, Accounting, Financial Control, Reconciliation, Banking Operations, or Shared Services

Minimum 8 years in leadership roles managing managers and large operational teams

Strong experience in reconciliation governance, financial controls, audit, and stakeholder management

Experience presenting to senior management and governance committees

Strong knowledge of accounting standards, financial controls, and reconciliation methodologies

Deep understanding of banking products, banking operations, and General Ledger processes

Strong analytical and dashboard reporting capabilities

Familiarity with audit, risk management, and regulatory governance frameworks

Banking & Credit More than 10,000 employees

CIMB Group is one of ASEAN’s leading universal banking groups and is Malaysia’s second largest financial services provider, by assets. It offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present in all 10 ASEAN nations (Malaysia, Indonesia, Singapore, Thailand, Cambodia, Brunei, Vietnam, Myanmar, Laos and Philippines). Beyond ASEAN, the Group has market presence in China, Hong Kong, India, Sri Lanka, Korea, the US and UK.

CIMB Group has the most extensive retail branch network in ASEAN approximately of 720 branches as at 30 September 2019. CIMB Group’s investment banking arm is also one of the largest Asia Pacific-based investment banks, offering amongst the most comprehensive research coverage around of 600 stocks in the region.

CIMB Group operates its business through three main brand entities, CIMB Bank, CIMB Investment Bank and CIMB Islamic. CIMB Group is also the 92.5% shareholder of Bank CIMB Niaga in Indonesia, and 94.8% shareholder of CIMB Thai in Thailand.

CIMB Group is listed on Bursa Malaysia via CIMB Group Holdings Berhad. It had a market capitalisation of approximately RM48.9 billion as at 30 September 2019. The Group has around 36,000 employees located in 16 countries

For more information, please visit www.cimb.com

CIMB Group is one of ASEAN’s leading universal banking groups and is Malaysia’s second largest financial services provider, by assets. It offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present in all 10 ASEAN nations (Malaysia, Indonesia, Singapore, Thailand, Cambodia, Brunei, Vietnam, Myanmar, Laos and Philippines). Beyond ASEAN, the Group has market presence in China, Hong Kong, India, Sri Lanka, Korea, the US and UK.

CIMB Group has the most extensive retail branch network in ASEAN approximately of 720 branches as at 30 September 2019. CIMB Group’s investment banking arm is also one of the largest Asia Pacific-based investment banks, offering amongst the most comprehensive research coverage around of 600 stocks in the region.

CIMB Group operates its business through three main brand entities, CIMB Bank, CIMB Investment Bank and CIMB Islamic. CIMB Group is also the 92.5% shareholder of Bank CIMB Niaga in Indonesia, and 94.8% shareholder of CIMB Thai in Thailand.

CIMB Group is listed on Bursa Malaysia via CIMB Group Holdings Berhad. It had a market capitalisation of approximately RM48.9 billion as at 30 September 2019. The Group has around 36,000 employees located in 16 countries

For more information, please visit www.cimb.com