Head of Warehouse Operations & Logistics Excellence

TT Freight Group Sdn Bhd; Klang City, Port Klang; On-site; MYR 180,000 - 240,000; Full time

Job summary

TT Freight Group Sdn Bhd is seeking an experienced Warehouse Operations Leader to oversee and optimize daily warehouse activities in Klang, Malaysia. You will manage receiving, storage, dispatch, and inventory control while ensuring safety compliance and cost-effective operations.

You will lead a team, drive process improvements, and coordinate with logistics, procurement, and customer service to meet company objectives.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Operations Management, or related discipline.
• Professional certifications in Logistics or Supply Chain Management are an added advantage.
• 8–10 years of experience in logistics, warehouse, transportation, distribution, or 3PL operations.
• 3–5 years in a senior management or leadership position managing warehouse and delivery operations.
• Fluency in Chinese (spoken and written) is mandatory.
• Hands-on experience in warehouse management, container unloading and deconsolidation, delivery operations, manpower planning, shortage and discrepancy control, and operational process improvement.

Responsibilities

• Oversee daily warehouse operations including receiving, storage, picking, packing, and dispatch.
• Lead, train, and develop warehouse staff to achieve high performance.
• Maintain accurate stock records and perform cycle counts.
• Coordinate with logistics and transport teams to ensure timely delivery and dispatch.
• Ensure compliance with safety standards and company policies.
• Track KPIs and prepare daily to monthly performance reports.
• Identify bottlenecks and implement process improvements.
• Collaborate with procurement, logistics, and customer service teams.

Skills

Chinese language fluency

Warehouse management

Delivery operations

Manpower planning

Process improvement

Inventory control

Cross-border logistics

Education

Bachelor's degree in Logistics, supply chain management, business administration, operations management, or related discipline

Job description

TT Freight Group Sdn Bhd is seeking an experienced Warehouse Operations Leader to oversee and optimize daily warehouse activities in Klang, Malaysia. You will manage receiving, storage, dispatch, and inventory control while ensuring safety compliance and cost-effective operations.

You will lead a team, drive process improvements, and coordinate with logistics, procurement, and customer service to meet company objectives.