Head of Technology Enablement

Aafiyat; Alor Setar; On-site; MYR 180,000 - 320,000; Full time

Job summary

Aafiyat in Malaysia seeks a Head of Technology Enablement to lead the technology function and shape strategic direction as the business scales. This leadership role covers technology strategy, digitalisation, data governance, systems, infrastructure and capabilities to deliver measurable business value.

You will drive the roadmap, governance, risk management and budget, oversee vendor partnerships, and champion data-driven decision-making and AI readiness across the organisation.

Qualifications

• Bachelor’s degree in IT or related field.
• Proven track record in leading technology strategy and governance.
• Experience in digital transformation, data governance, and cybersecurity oversight.

Responsibilities

• Define and drive the organization’s technology roadmap aligned with corporate objectives.
• Establish governance frameworks, policies, and standards for systems, data, and infrastructure.
• Oversee technology risk management, cybersecurity posture, and compliance readiness.
• Prioritize digital initiatives based on business value and ROI.
• Report technology performance and strategic progress to senior management.

Skills

Technology leadership

IT strategy

Digitalisation

Data governance

Cybersecurity oversight

Stakeholder management

Education

Bachelor's in IT

Tools

Cloud platforms

ITIL

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Lead Technology. Enable Transformation. Build for Scale.

We are looking for a Head of Technology Enablement to lead our technology function and shape the organisation’s technology direction as we continue to grow.

This is a strategic technology leadership role covering technology strategy, digitalisation, data governance, systems, infrastructure and technology capabilities. The role is responsible for ensuring technology investments and resources are aligned with business priorities and deliver measurable value to the organisation.

WHAT YOU'LL DO

• Define and drive the organization’s technology roadmap aligned with corporate objectives.
• Establish governance frameworks, policies, and standards for systems, data, and infrastructure.
• Oversee technology risk management, cybersecurity posture, and compliance readiness.
• Prioritize digital initiatives based on business value and ROI.
• Report technology performance and strategic progress to senior management.
• Manage technology resources, vendors, and budget responsibly based on business priorities.
• Evaluate build, buy, or outsource decisions based on cost, capability, scalability, and business value.

Digitalization & Process Enablement

• Oversee and ensure enterprise-wide digitalization and automation of business processes.
• Provide governance and strategic direction for system planning and implementation.
• Ensure proper documentation, approval controls, and change management discipline.
• Monitor system adoption, performance, and sustainability.
• Ensure reduction of manual processes and operational inefficiencies.
• Establish enterprise data governance and structured data standards.
• Ensure systems are designed to capture clean, extractable, and reliable data.
• Oversee data integration and reporting architecture.
• Ensure data accuracy, completeness, and integrity across platforms.
• Enable data-driven decision-making and AI-readiness initiatives.

Infrastructure & Reliability Oversight

• Define infrastructure strategy (cloud/on-prem/hybrid) aligned with growth plans.
• Ensure stable, secure, and scalable IT infrastructure.
• Oversee IT asset lifecycle and configuration management.
• Monitor system availability, performance, and incident management effectiveness
• Ensure disaster recovery and business continuity readiness.

Team Leadership & Capability

• Lead and develop the Technology team with clear accountability, priorities, and performance expectations.
• Ensure appropriate technical capability, resource allocation, and competency development within the team.
• Remove delivery bottlenecks and enable the team to execute effectively.

WHAT WE'RE LOOKING FOR

• Significant experience leading a technology / IT function at management or leadership level.
• Strong experience in technology strategy, digitalisation and systems governance.
• Proven experience leading technology initiatives that improve business processes or operational efficiency.
• Strong understanding of IT infrastructure, cybersecurity, systems and technology governance.
• Experience managing technology resources, vendors and budgets.
• Strong stakeholder management skills with the ability to communicate technology priorities and recommendations to senior management.
• Proven experience leading and developing a technology team.

THIS ROLE MAY NOT BE THE RIGHT FIT IF

• Your experience is primarily focused on IT support or helpdesk operations.
• Your background is mainly infrastructure maintenance without exposure to technology strategy or business transformation.
• Your experience is primarily technical execution without ownership of teams, budgets, vendors or technology priorities.
• You have limited experience working with business leaders on technology decisions.

WHY JOIN US?

Strategic Ownership

Shape the organisation’s technology roadmap and priorities.

Transformation Exposure

Lead digitalisation and automation initiatives that improve how the business operates.

Business Impact

Work closely with senior management to translate technology opportunities into business value.

Leadership Opportunity

Build technology capability, governance and infrastructure to support the organisation’s growth.

Working Days: Monday – Friday (8:30 AM – 5:30 PM)