Head of Motor Claims

Zurich Services Malaysia Sdn. Bhd.

Subang Jaya

On-site

MYR 120,000 - 160,000

Full time

3 days ago

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Job summary

Zurich Services Malaysia Sdn. Bhd. seeks a senior claims leader to oversee a team handling medium to high complexity claims, serving as a subject-matter expert to underwriting on product developments and regulatory compliance. The role emphasizes performance management, staff coaching, and driving improvements in claims operations.

You will collaborate with cross-functional teams to enhance processes, ensure adherence to policies, and guide strategic initiatives for better claim outcomes.

Job description

Job Summary

Leads and directs a team who are responsible for medium to high complexity and exposure claims and/or Claims Managers. Serves as a SME to the underwriting team regarding product developments or enhancements to provide guidance and ensure compliance with the regulatory policies. Has responsibility for performance, development, coaching of management staff and drives employee development and operational improvements.

Job Accountabilities - Key Accountabilities