RoleOverview
WeareseekinganexperiencedHeadofFundAdministrationtoleadourfundadministrationoperationsinMalaysia.Therolewillhaveoverallresponsibilityforthedelivery,controlandcontinuousimprovementofFundAccountingandTransferAgency/InvestorServices.Thisisaleadershippositionrequiringacombinationoftechnicalfundadministrationexpertise,operationalleadership,clientmanagementandpeopleleadership.
FundAccounting
- ProvideoverallleadershipandoversightoftheFundAccountingfunction.
- OverseeaccurateandtimelycalculationanddeliveryofNAVsinaccordancewithfunddocumentation,valuationpoliciesandagreedSLAs.
- Overseedaily/weekly/monthlyNAVprocesses,includingpricing,accruals,expenses,income,corporateactionsandreconciliations.
- EnsureappropriatereviewandresolutionofNAVbreaks,pricingexceptionsandaccountingissues.
- Overseemanagementandperformancefeecalculationswhereapplicable.
- Overseeaccuratepreparationoffundfinancialstatementsandregulatoryreporting.
- Ensureappropriateescalationandresolutionofoperationalandaccountingissues.
- Maintainrobustoperationalcontrolsandensureadherencetoproceduresandpolicies.
TransferAgency&InvestorServices
- ProvideoverallleadershipandoversightoftheTransferAgency&InvestorServicesfunction.
- Overseetheprocessingofsubscriptions,redemptions,transfersanddistributions.
- Ensureaccuratemaintenanceofinvestorregistersandinvestorrecords.
- OverseeinvestoronboardingandongoingKYC/AMLrequirements.
- EnsurecompliancewithFATCA,CRSandotherapplicableinvestorreportingrequirements.
- Manageinvestorandclientescalations,ensuringissuesareresolvedwithinagreedservicestandards.
- Driveimprovementsininvestorservicing,workflowandoperationalefficiency.
OperationalLeadership
- Leadanddevelopahigh-performingFundAdministrationteamacrossFundAccountingandTransferAgency.
- Manageoperationalcapacity,resourceplanningandsuccessionplanning.
- EstablishclearKPIs,SLAs,performanceobjectivesandoperatingstandards.
- Ensureappropriatesegregationofduties,maker/checkercontrolsandoperationalriskmanagement.
- Identifyoperationalrisksandimplementappropriatemitigatingcontrols.
- Leadprocessimprovement,automationandtechnologyinitiatives.
- Ensurebusinesscontinuityandappropriateoperationalresilience.
- Workcloselywithseniormanagementonstrategicdevelopmentofthefundadministrationplatform.
StakeholderManagement
- Actasaseniorpointofcontactforkeyclientsbothinternalandexternal.
- Supportnewclientandfundlaunches,migrationsandtransitions.
- Workwithcommercialteamsonnewbusinessopportunitiesandoperationalfeasibility.
- Ensureclientservicelevelsandcontractualobligationsareconsistentlyachieved.
Regulatory&Risk
- MaintainastrongcontrolandgovernanceframeworkacrossFundAccountingandTransferAgency.
- Ensurecompliancewithallregulatoryrequirements.
- Supportinternalandexternalaudits,regulatoryreviewsandclientduediligence.
- Ensureoperationalincidentsareappropriatelydocumented,investigatedandremediated.
- Promote a strong culture of risk awareness, accountability and control ownership.