Head Baker & Bakery Ops Lead — Train, Innovate & Grow Sales

AEON Co. (M) Bhd. (Retail); Kuala Lumpur; On-site; MYR 40,000 - 56,000; Full time

Benefits offered by this job

Medical

EPF

SOCSO

Salary bonuses based on KPI

Training / Uniforms provided

Staff Rebate

Job summary

AEON Mid Valley is seeking a Chief Baker/Assistant Chief Baker to lead the bakery department, supervise daily operations, and train staff in pastry, cake and bread production. You will manage product quality, merchandise control, and production planning while driving sales and promotional initiatives.

The role requires 2–3 years in retail operations management, proficiency in MS Word/Excel/PowerPoint/Teams, and fluency in English and Bahasa Malaysia.

Qualifications

• 2–3 years of working experience in retail operations management or related field.
• Proficient in MS Word, Excel, PowerPoint and Teams.
• Fluent in English and Bahasa Malaysia; able to work on shifts.

Responsibilities

• Supervise daily bakery department activities including display, baking, and service.
• Train new staff on pastries, cakes and bread making, and conduct follow-up training.
• Oversee staff performance, delegate work, and ensure quality control.
• Manage merchandise control and plan production quantities for next day.
• Assist in achieving department sales targets and implement promotions.
• Maintain records, document recipes, and monitor raw material usage.

Skills

Retail ops management

MS Word

MS Excel

MS PowerPoint

MS Team

English

Bahasa Malaysia

Tools

MS Word

MS Excel

MS PowerPoint

MS Teams

Job description

AEON Mid Valley is seeking a Chief Baker/Assistant Chief Baker to lead the bakery department, supervise daily operations, and train staff in pastry, cake and bread production. You will manage product quality, merchandise control, and production planning while driving sales and promotional initiatives.

The role requires 2–3 years in retail operations management, proficiency in MS Word/Excel/PowerPoint/Teams, and fluency in English and Bahasa Malaysia.