HDR OSS (Operation Support Specialist)

Samtec Asia Pacific (M) Sdn Bhd; Seberang Perai; On-site; MYR 78,000 - 123,000; Full time

Job summary

Samtec Asia Pacific (M) Sdn Bhd in Malaysia seeks a Production Scheduler/Planner to organize and plan orders to meet the Manufacturing Due Date (MDD). You will ensure material, people, and machine capacity are available, and you will batch orders to minimize changeovers while safeguarding due dates.

You will monitor order flow, address risks, and drive on-time delivery improvements. The role requires strong data analysis, lean/six sigma familiarity, and effective cross-team communication.

Qualifications

• Strong data analysis and data-driven approach.
• Experience with process knowledge for related area.
• Excellent problem solving, investigation skills, and attention to detail.
• People management and leadership skills.
• Understanding of manufacturing concepts; lean and six sigma preferred.
• Good written and verbal communication skills.
• Proficient with Microsoft Office software (Word, Excel, Outlook, Access).
• Team collaboration with multiple groups (Operators, Floor Managers, Engineers).

Responsibilities

• Schedule and plan orders to meet the MDD using Scheduling Dashboard or equivalent.
• Batch orders to minimize changeovers without compromising due dates.
• Coordinate with shift supervisors for smooth execution according to plan.
• Monitor and follow through on orders to ensure flow and on-time delivery.
• Report risks of missing due dates to Supervisor.
• Coordinate material requirements with Material Planner.
• Drive OTD improvements with relevant teams.
• Enter correct reschedule codes with realistic dates for past due orders.
• Inform downstream departments of deviations to enable recovery.
• Utilize reports (Daily Order Report, Pocket Report) to manage large orders.
• Assume supervisor duties during absence (handoff, traceability, expedites, personnel).
• Pull in materials within a 7-day window and update material comments.
• Print shop orders and create material sessions as assigned.
• Create parcel IDs for parts going to Sudden Saving.
• Follow up material arrival with packing lists and prioritize needs on the floor.
• Monitor metrics and drive continuous improvement.
• Stop production of all non-conforming products.

Skills

Data analysis

Process knowledge

Problem solving

People management

Communication

Microsoft Office

Team player

Lean

Six Sigma

Education

High School diploma or equivalent

Bachelor of Science in Engineering

Tools

Microsoft Excel

Office software (Word, Outlook, Access)

Job description

1. Schedule and plan the order by using Scheduling Dashboard or any other equivalent tool to meet the MDD (Manufacturing Due Date) by ensuring the material, people and machine capacity availability.

2. Look for the opportunities to batch orders to minimize changeovers without compromising due dates.

3. Communicate and coordinate with other shift supervisors to ensure smooth execution according to the plan.

4. Monitor, manage and follow through (physically locate) on orders to ensure they flow through the processes and are on track to meet the MDD. Proactively work with relevant parties to address any potential issues to avoid any past due orders.

5. Report to Supervisor when there is any risk that an order may miss the due date.

6. Follow up with material planner or upstream process on material requirement for orders.

7. Drive OTD improvements to achieve the target by working with relevant parties to close the gap (example: material availability, machine downtime, insufficient lead time etc.).

8. Ensure correct reschedule code is entered together with realistic date for any order that is past due.

9. Inform appropriate departments especially the downstream process / work center of orders that deviate from the schedule so that opportunities of recovery can be explored.

10. Utilize reports to proactively manage large orders (example Daily Order Report and Pocket Report) to meet the MDD.

11. Assume supervisor responsibilities during the absence of the Supervisor including but not limited to: Pass down, order traceability, expedites, dashboard, and personnel management.

12. Responsible for pulling in material in a 7-day window or any other window set up by the Supervisor, updating material comments according to the production plan, (examples: reviewing PO transactions, shipment due dates, materials in transit), and expediting Planners when needed.

13. Responsible for printing shop orders and creating materials sessions, based on the window assigned by the supervisor.

14. Responsible for creating parcel ID’s for parts that go to Sudden Saving.

15. Responsible for following up material arrival with shipment packing list and prioritizing material needs on the production floor

16. Monitor and review metrics regularly; responsible to initiate and drive continuous improvement.

17. Stop the production of all non-conforming products.

Required Experience:

1. Strong in data analysis and is data driven.

2. Experience with Process knowledge for related area.

3. Excellent problem solving, investigation skills, and needs to be detail oriented.

4. People management and leadership skills.

5. Understand manufacturing concept, experience in lean and six sigma is preferred.

6. Must possess good communication skills – written & verbal.

7. Must be able to use Microsoft Office Software (Word, Excel, Outlook, Access)

8. Team player and must be able to work with multiple groups of people (Operators, Floor Managers, Engineers, etc.)

9. Must be able to sit/stand for at least 90 consecutive minutes, and not suffer from any sensory deprivation and/or paralysis of the limbs.

10. Lifting Requirements: Must be able to lift up to 50 pounds from floor to waist.

11. Hazards and Atmospheric Conditions: Must be willing to adhere to department safety rules and regulations. May be exposed to noise (required to wear protective gear). May be exposed to Hazardous Materials & Chemicals (required to wear safety glasses and other protective gear).

Education:

1. High School diploma or equivalent is required.

2. Bachelor of Science Degree in Engineering or equivalent is preferred; not mandatory.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Consumer Electronics Manufacturing 101-1,000 employees

Samtec, Inc., is a worldwide manufacturer of P.C. Board level interconnects. Samtec was founded in 1976 and is privately held. Samtec, Inc. is ISO/TS 16949:2009, ISO 9001:2008, and ISO 14001:2004 registered with a 5-A1 Dun and Bradstreet rating, the highest available for a corporation this size.

Much more than just another connector company, Samtec puts people first with a commitment to exceptional service, quality products, and convenient tools. We believe that people matter, whether they are our external or internal customers. This belief is deeply ingrained throughout our organization and means we're all willing to go the extra step to build remarkable products and services that take the industry further faster.

Founded in 1976, we are a privately held, $613 million global manufacturer of a broad line of electronic interconnect solution blocks, including IC-to-Board/Ultra Micro, High Speed Board-to-Board, High Speed Cables, Future-Proof/Active Optics, Flexible Stacking, and Micro/Rugged components and cables. To meet the interconnect challenges of tomorrow and beyond, Samtec has developed unique Technology Centers to help optimize the entire signal transmission path… from the IC to the panel and beyond, and all points in between.

For more company information, please visit www.samtec.com.

Samtec, Inc., is a worldwide manufacturer of P.C. Board level interconnects. Samtec was founded in 1976 and is privately held. Samtec, Inc. is ISO/TS 16949:2009, ISO 9001:2008, and ISO 14001:2004 registered with a 5-A1 Dun and Bradstreet rating, the highest available for a corporation this size.

Much more than just another connector company, Samtec puts people first with a commitment to exceptional service, quality products, and convenient tools. We believe that people matter, whether they are our external or internal customers. This belief is deeply ingrained throughout our organization and means we're all willing to go the extra step to build remarkable products and services that take the industry further faster.

Founded in 1976, we are a privately held, $613 million global manufacturer of a broad line of electronic interconnect solution blocks, including IC-to-Board/Ultra Micro, High Speed Board-to-Board, High Speed Cables, Future-Proof/Active Optics, Flexible Stacking, and Micro/Rugged components and cables. To meet the interconnect challenges of tomorrow and beyond, Samtec has developed unique Technology Centers to help optimize the entire signal transmission path… from the IC to the panel and beyond, and all points in between.

For more company information, please visit www.samtec.com.

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