Hands-On IT Executive: ERP & Network Champion

Yi-Lai Marketing Sdn Bhd; Kulai; In loco; MYR 36.000 - 60.000; Tempo pieno

Descrizione del lavoro

Yi-Lai Marketing Sdn Bhd seeks an IT Executive to be the first point of contact for IT at our Kulai site. You will support users, maintain hardware and software, administer Infor M3 ERP access, and work with HQ IT on infrastructure, security and documentation.

You will manage onboarding/offboarding, backups, and asset records while driving IT guidelines and basic training across the site. Fresh graduates with internships are welcome to apply, and travel to HQ/branches may be required.

Competenze

• Diploma or degree in IT, computer science, computer engineering or related field.
• Practical knowledge of computer hardware, Windows OS and basic networking (IP, DHCP, DNS, LAN).
• Strong troubleshooting and methodical problem-solving.
• Clear communicator who informs HQ IT Team and users; proactive in raising issues.

Mansioni

• Provide day-to-day user support for laptops, desktops, printers, email, network connectivity and software applications.
• Log, prioritise and resolve IT tickets; escalate on-site issues to HQ IT Team or vendors.
• Handle IT onboarding/offboarding: prepare equipment, create/remove accounts, recover devices.
• Guide users on IT guidelines and run short training sessions as needed.
• Administer Infor M3 user accounts and access rights.
• Monitor and maintain network infrastructure, including firewalls, servers and devices.
• Check daily backups and follow up on any failures the same day.
• Report security alerts and outages to HQ IT Team promptly.
• Maintain IT asset records and track software licenses; coordinate renewals.
• Handle IT procurement with vendors and coordinate with HQ Team for repairs.

Conoscenze

IT support

Windows OS

Troubleshooting

Documentation

Clear communication

Bilingual EN/BM

Formazione

Diploma or Degree in IT/CS/Engineering

Fresh graduates welcome with internships

Strumenti

Infor M3 ERP

FortiGate Firewall

Ticketing systems

Descrizione del lavoro

Yi-Lai Marketing Sdn Bhd seeks an IT Executive to be the first point of contact for IT at our Kulai site. You will support users, maintain hardware and software, administer Infor M3 ERP access, and work with HQ IT on infrastructure, security and documentation.

You will manage onboarding/offboarding, backups, and asset records while driving IT guidelines and basic training across the site. Fresh graduates with internships are welcome to apply, and travel to HQ/branches may be required.