Halal QA/QC Executive - Compliance & Quality Assurance

Chicago Chicken City Sdn Bhd; Puchong; On-site; MYR 60,000 - 90,000; Full time

Job summary

Chicago Chicken City Sdn Bhd is seeking a QA/QC professional to develop and monitor quality assurance across all outlets in Malaysia. Responsibilities include ensuring HACCP/GMP compliance, Halal certification coordination, and ongoing food safety audits.

The role requires strict adherence to SOPs, food safety standards, and regulatory requirements. The candidate will conduct audits, investigate customer complaints, and drive corrective actions to maintain quality and Halal compliance across the

Qualifications

• Familiarity with Malaysian Halal Certification procedures (MPPHM).
• Experience implementing GMP/HACCP in food service outlets.
• Strong knowledge of Food Act 1983 and Food Hygiene Regulations.

Responsibilities

• Develop, implement and monitor Quality Assurance programmes across all outlets.
• Monitor food quality, consistency and customer satisfaction; investigate complaints and implement CAPA.
• Conduct routine outlet inspections and quality audits; verify cooking procedures and product presentation.
• Maintain Halal Assurance System (HAS); coordinate Halal certifications and audits; liaise with authorities.
• Ensure compliance with Food Act 1983, Food Hygiene Regulations 2009, MS1500:2019, GMP, HACCP and SOPs; monitor cleanliness and pest control.
• Conduct scheduled and surprise outlet audits; prepare audit reports and monitor corrective actions.

Job description

Chicago Chicken City Sdn Bhd is seeking a QA/QC professional to develop and monitor quality assurance across all outlets in Malaysia. Responsibilities include ensuring HACCP/GMP compliance, Halal certification coordination, and ongoing food safety audits.

The role requires strict adherence to SOPs, food safety standards, and regulatory requirements. The candidate will conduct audits, investigate customer complaints, and drive corrective actions to maintain quality and Halal compliance across the