Guest Service Manager

Genting Malaysia Berhad; Genting Highlands; On-site; MYR 45,000 - 78,000; Full time

Job summary

Genting Malaysia Berhad, a leading leisure and hospitality group, invites applications for opportunities across its Genting Highlands properties. The posted role requires a Certificate/ Diploma in Hospitality Management or Hotel Catering with 5 years' experience, including 2 years as Front Office Duty Manager, or a SPM holder with 6 years' experience including 2 years in Front Office Duty Manager.

Ideal candidates possess excellent interpersonal and communication skills, strong leadership, and

Qualifications

• Excellent interpersonal and communication skills (both written and spoken).
• Good working knowledge of computer software applications.
• Strong leadership and organizing skills.

Skills

Interpersonal skills

Computer software

Leadership

Education

Diploma in Hospitality Management / Hotel Catering

SPM with Front Office experience

Job description

Opportunities are endless and there's always something new to explore and learn with every step of your journey at Genting Group

Job Description

• Certificate/ Diploma in Hospitality Management/ Hotel Catering with 5 years' experience inclusive of 2 year experience as Front Office Duty Manager OR
• SPM holder with minimum 6 years experience inclusive of 2 years experience as Front Office Duty Manager
• Excellent interpersonal and communication skills (both written and spoken)
• Good working knowledge of computer software applications
• Strong leadership and organizing skills

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Travel Agents, Tour Operators & Tourist Services More than 10,000 employees

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.