Guest Experience Host - Food & Beverage

Hilton; Kuala Lumpur; On-site; MYR 45,000 - 67,000; Full time

Job summary

Hilton is seeking a Food & Beverage Attendant/Host to greet guests, support service staff, and deliver memorable dining experiences. You’ll help create the warm, welcoming atmosphere that guests expect from our brand.

The role requires a high school diploma, hospitality experience, excellent communication, and the ability to work flexible shifts. Fluency in English is essential, with additional languages a plus, and a professional, guest-focused approach.

Qualifications

• High school diploma or equivalent; hospitality training is a plus.
• Proven experience in a similar role in a hotel.
• Excellent communication, grooming, and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Friendly, professional, and guest-focused.
• Able to work flexible shifts.

Responsibilities

• Guest reception: greet guests warmly, manage reservations, and ensure smooth seating.
• Service support: assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Guest experience: provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Coordination & communication: liaise with kitchen and service teams to ensure timely and accurate order delivery.
• Presentation standards: maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Safety & hygiene: follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Skills

Excellent communication

Grooming

Interpersonal skills

Fluent in English

Flexible shifts

Education

High school diploma or equivalent

Hospitality training (plus)

Job description

Hilton is seeking a Food & Beverage Attendant/Host to greet guests, support service staff, and deliver memorable dining experiences. You’ll help create the warm, welcoming atmosphere that guests expect from our brand.

The role requires a high school diploma, hospitality experience, excellent communication, and the ability to work flexible shifts. Fluency in English is essential, with additional languages a plus, and a professional, guest-focused approach.