Guest Experience & Beverage Service Specialist

Holiday Villa Resort & Beachclub Langkawi; Kedah; On-site; MYR 25,000 - 38,000; Full time

Job summary

Holiday Villa Resort & Beachclub Langkawi seeks a courteous Food & Beverage service team member to welcome guests, take orders, and ensure guest satisfaction across all service stations.

You will set tables, prepare and pour drinks, assist cooks, carry trays, handle payments, maintain bar and dining areas, stock supplies, and help maintain a clean, efficient service environment.

Excellent communication, teamwork and a positive attitude are essential to thrive in our fast-paced hospitality setting.

Responsibilities

• Receive guests and take orders; seat guests, distribute menus and provide water.
• Set assigned tables with clean linen, glasses, condiments, flowers and silverware.
• Tell cooks of orders; assemble food on tray and coordinate with service outlets.
• Serve meals, replenish water and butter, and ensure guests can start eating promptly.
• Remove soiled dishes; procure and serve dessert; present checks to guests.
• Mix and pour drinks to order; manage payments or vouchers; maintain bar cleanliness.
• Stock bars and serve catered parties; wash glasses and bar accessories.
• Take inventory and track popularity of drinks; monitor stock and brands.
• Clean floors and carpets in all food and beverage outlets; ensure a neat environment.

Job description

Holiday Villa Resort & Beachclub Langkawi seeks a courteous Food & Beverage service team member to welcome guests, take orders, and ensure guest satisfaction across all service stations.

You will set tables, prepare and pour drinks, assist cooks, carry trays, handle payments, maintain bar and dining areas, stock supplies, and help maintain a clean, efficient service environment.

Excellent communication, teamwork and a positive attitude are essential to thrive in our fast-paced hospitality setting.