Growth-Driven FMCG Key Account Manager

DKSH; Petaling Jaya; On-site; MYR 90,000 - 150,000; Full time

Job summary

DKSH Malaysia seeks a seasoned FMCG Key Account Manager to lead sales, profitability and 5P in-store execution for assigned customers. You will partner with customers to align company, category and brand strategies to drive demand and profitable growth.

The role requires at least 5 years in KAM, strong negotiation and communication skills, and the ability to work cross-functionally with Trade Marketing, Product and Supply Chain. Occasional travel is expected.

Qualifications

• 5+ years in FMCG Key Account Management or similar.
• Strong business acumen and knowledge of KAM principles.
• Excellent communication and negotiation skills.
• Ability to identify client needs and close deals.
• Excellent organizational and time management skills.
• Analytical mindset with data analysis skills.
• Proficient in Excel and reporting tools.
• Willingness to travel (minimal).

Responsibilities

• Manage operating departmental budgets and costs according to annual allocation.
• Develop and implement local go-to-market, sales and customer strategies for assigned customers.
• Monitor KPI achievement and provide performance feedback.
• Identify short-term business needs and develop proactive solutions across the demand/supply chain.
• Lead annual negotiations including terms and margins.
• Oversee 5P execution and resolve issues quickly.
• Develop insights from post-evaluation analyses and inform strategies.
• Report sales and forecast trends to support strategic decisions.
• Suggest improvements to business processes and customer services.
• Build relationships with customers and cross-functional teams to meet objectives.

Skills

Key account management

Negotiation

Communication

Business acumen

Analytical thinking

Time management

Client needs assessment

Tools

Excel

Job description

DKSH Malaysia seeks a seasoned FMCG Key Account Manager to lead sales, profitability and 5P in-store execution for assigned customers. You will partner with customers to align company, category and brand strategies to drive demand and profitable growth.

The role requires at least 5 years in KAM, strong negotiation and communication skills, and the ability to work cross-functionally with Trade Marketing, Product and Supply Chain. Occasional travel is expected.