Graduate Life & Family Claims Associate

Etiqa Insurance and Takaful; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

Etiqa Insurance and Takaful invites new graduates to join the Protégé Programme in the Claims department, offering exposure to end-to-end Life and Family Claims management and hands-on processing and assessment activities.

You will assist in documentation review, stakeholder coordination, and preparing operational reports, building a foundation in claims operations and service standards.

Qualifications

• Bachelor’s Degree in Insurance & Takaful, Actuarial Science, Business Administration or related disciplines.
• Fresh graduates are encouraged to apply.
• Strong analytical and problem-solving skills are required.
• Good communication and interpersonal skills are essential.

Responsibilities

• Assist in claims processing and assessment activities.
• Review and verify claims documentation for completeness and accuracy.
• Support claims administration and case management activities.
• Ensure claims are processed in accordance with internal policies and service standards.
• Coordinate with internal stakeholders on claims-related matters.
• Assist in preparing reports and operational updates.

Skills

Analytical thinking

Problem solving

Attention to detail

Communication skills

Interpersonal skills

MS Office proficiency

Education

Insurance & Takaful

Actuarial Science

Business Administration

Other related disciplines

Tools

Microsoft Office

Job description

Etiqa Insurance and Takaful invites new graduates to join the Protégé Programme in the Claims department, offering exposure to end-to-end Life and Family Claims management and hands-on processing and assessment activities.

You will assist in documentation review, stakeholder coordination, and preparing operational reports, building a foundation in claims operations and service standards.