Global Trade Project Analyst III / (Analyst 3, Import/Export )

SmartRecruiters, Inc.; Bayan Lepas; On-site; MYR 120,000 - 180,000; Full time

Job summary

WD is seeking a Global Trade Project Analyst III to lead and deliver global trade and ERP projects, with a focus on Oracle GTM, customs management, and related platforms. Based in Penang, Malaysia, you will collaborate with Global Trade, IT, and external partners to ensure on-time, high-quality outcomes.

You will translate complex regulatory requirements into detailed specifications, drive testing and UAT, develop SOPs and training materials, and present operational metrics to steer continuous

Qualifications

• Bachelor’s degree in International Trade, Logistics, or related field.
• 5–7 years of experience in global trade compliance, import/export operations, ERP systems, or project-based roles.
• Advanced working knowledge of global logistics operations, customs regulations, and trade compliance requirements.
• Proven ability to manage multiple projects and priorities independently in a fast-paced environment.
• Strong stakeholder management and analytical/problem-solving capabilities.

Responsibilities

• Lead and independently execute assigned global trade and ERP‑related projects, ensuring delivery within scope, timeline, and quality expectations.
• Define and document project scope, deliverables, requirements, tasks, and timelines aligned with Global Trade and enterprise objectives.
• Translate complex business and regulatory requirements into detailed process flows, functional specifications, and system designs for GTM/Customs/ERP platforms.
• Proactively track milestones, identify risks or dependencies, and communicate issues and status updates to Global Trade Operations leadership.
• Serve as a key liaison between Global Trade, IT, and external partners during system configuration, testing, deployment, and post‑implementation stabilization.
• Analyze import/export transactions and large data sets to identify compliance gaps, opportunities, and efficiencies.
• Lead or coordinate system testing, UAT, and implementation activities for trade compliance processes.
• Develop and maintain SOPs, training materials, and process documentation; deliver end‑user training and change management.
• Prepare and present operational performance metrics, dashboards, and insights for continuous improvement.
• Provide subject‑matter guidance to junior analysts and cross‑train team members as needed.

Skills

Incoterms

GTM experience

SQL

PM/Agile

Analytics

Education

Bachelor’s degree in International Trade, Logistics, or related field

Tools

Oracle GTM

Excel

Power BI

Visio

JIRA

Smartsheet

Job description

Global Trade Project Analyst III / (Analyst 3, Import/Export )

• Full-time
• Job Type (exemption status): Exempt position - Please see related compensation & benefits details below
• Business Function: Import/Export

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for peoplewho want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Key Responsibilities

• Lead and independently execute assigned global trade and ERP‑related projects, ensuring delivery within scope, timeline, and quality expectations.
• Define and document project scope, deliverables, requirements, tasks, and timelines aligned with Global Trade and enterprise objectives.
• Translate complex business and regulatory requirements into detailed process flows, functional specifications, and system designs for Oracle Global Trade Management (GTM), Customs Management, and related ERP platforms.
• Proactively track milestones, identify risks or dependencies, and communicate issues, recommendations, and status updates to Global Trade Operations leadership.
• Serve as a key liaison between Global Trade, IT, and external partners during system configuration, testing, deployment, and post‑implementation stabilization.
• Analyze import/export transactions and large data sets to identify compliance gaps, root causes, automation opportunities, and process efficiencies.
• Lead or coordinate system testing, user acceptance testing (UAT), and implementation activities for trade compliance processes, including screening, tariff classification, and trade documentation reviews.
• Develop and maintain SOPs, training materials, and process documentation; deliver or support end‑user training and change management activities.
• Prepare and present operational performance metrics, dashboards, and analytical insights to support continuous improvement initiatives.
• Provide subject‑matter guidance to junior analysts and cross‑train team members as needed.

Support audits, regulatory inquiries, and other advanced trade compliance activities as assigned.

Qualifications

• Bachelor’s degree in International Trade, Logistics, Supply Chain Management, or a related field; professional certifications (e.g., PMP, Agile, Scrum) strongly preferred.
• 5–7 years of experience in global trade compliance, import/export operations, ERP systems, or project‑based roles.
• Advanced working knowledge of global logistics operations, customs regulations, and trade compliance requirements.
• Proven ability to manage multiple projects and priorities independently in a fast‑paced, matrixed environment.
• Strong stakeholder management skills with the ability to influence, communicate clearly, and present to leadership.
• Exceptional attention to detail with demonstrated analytical, problem‑solving, and root‑cause analysis capabilities.

Preferred :

• Self‑directed, proactive, and adaptable with a strong sense of ownership and accountability.
• Demonstrated ability to collaborate effectively across functions and mentor less‑experienced team members.
• Advanced proficiency with Microsoft Office and project management tools, including Excel, Power BI, Visio, Smartsheet, JIRA, or similar platforms.
• Ability to write SQL queries and develop or maintain macros to support analytics and reporting is a strong advantage

Skills

• Advanced working knowledge of INCOTERMS and global customs and trade compliance requirements.
• Strong understanding of import/export documentation, including commercial invoices, packing lists, and Dangerous Goods Regulations (DGR).
• Hands‑on experience with Oracle Global Trade Management (GTM) or comparable Global Trade Management systems.
• Practical experience working in Agile or hybrid project management environments.
• Advanced analytical skills with a high degree of accuracy when handling complex transactional and compliance‑related data.

#LI-SK1

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

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Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [e-mail] .