Global Trade Operations APJ Program Manager

WD; George Town; On-site; MYR 200,000 - 350,000; Full time

Job summary

WD is seeking a seasoned Trade Compliance professional to lead import/export compliance for the Penang region. You will serve as the regional SME across business units, brokers, and carriers, shaping processes and ensuring adherence to trade policies.

You will roll out programs, manage KPI-driven broker activities, and train stakeholders while collaborating with global teams on policy implementations. This is a full-time, on-site role based in Penang, Malaysia.

Qualifications

• Over 10 years of direct import/export and trade compliance experience.
• Bachelor’s degree in international trade or logistics operations.
• Strong understanding of US and APAC import/export regulations.

Responsibilities

• Provides accurate local SME guidance on import/export requirements to business teams.
• Acts as single point of contact for regional units, brokers, and carriers.
• Supports regional new business model and legal entity setup.
• Rolls out Broker Management Program and manages KPIs across the region.
• Engages with partners to resolve market access challenges and respond to audits.
• Implements Global Trade Compliance Policies with cross-functional teams.
• Owns regional internal control program (ICP).
• Delivers trainings on operational requirements aligned with Trade Policies.

Skills

Cross-functional collaboration

Strong communication

Regulatory knowledge

Problem solving

Education

Bachelor’s in International Trade / Logistics Operations

Tools

ERP platforms (GTS/GTM/other)

MS Office

Job description

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That's where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That's where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Job Description

• Provides accurate and timely local subject matter expertise pertaining to import and export requirements to business teams.
• A single point of contact for Western Digital Regional Business Units/Functions, Brokers/Carriers for import and export compliance requirement
• Supports new business model and legal entity set up in the region.
• Roll out Broker Management Program within the region including managing KPI’s.
• Pro-actively engages with key business partners to support/manage and resolve market access challenges & respond to customs queries/audits.
• Implements Global Trade Compliance Policies with respective business & Functional teams.
• Owns regional internal control program (ICP)
• Provides trainings to business stakeholders on operational requirements that aligns with company’s Trade Policies
• Independently leads and drive complex compliance projects and initiatives to successful closure.
• Supports investigation of potential violations and collaborates with Trade Compliance management to prepare voluntary disclosures and track corrective actions.
• Participates in the planning and execution of compliance assessments.
• Maintains a strong rapport with relevant regulatory authorities and represents WD in Industry forums
• Identify and recommends process improvements and simplifications.
• Pro-actively communicates and shares regulatory changes impacting the business in the region.
• Ensuring accurate and detailed record keeping.
• Ability to influence a particular business across functions and/or regions.
• Actively participates in developing regional compliance operations strategy and annual plan of action

Qualifications

Required :

• >10 years of direct working with Import/ Export and Trade Compliance
• Bachelor’s in international Trade /Logistics Operations
• Strong understanding of US and APAC regional import and export regulations.

Preferred :

• Able is perform HTS and ECCN Classification
• Proven expertise in determining Rules of Origin and Country of Origin
• Solid knowledge of Microsoft packages (Excel, Visio, Word, Power point etc.)
• Proven practice on working with international customs and export control laws
• Mentor Junior level Staff
• Exposure to ERP platforms (GTS/GTM/other)
• Ability to travel up to 20%, domestically and internationally, as required.
• Highly motivated person, who drives Personal Excellence by maintaining accountability with time management.

Skills

• Agile and flexible to change and use of technology.
• A team player with an ability to work cross functionally, culturally and countries.
• Possesses excellent communication and develop engaging presentations.
• Has a growth mindset, maintains a problem-solving attitude and open to digitization.
• Attention to detail.
• Program management skills
• Ability to multi-task and perform under high pressure and maintain a line of sight.
• Commitment to integrity, ethics, and building strong relationships.

Additional Information

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [e-mail] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [e-mail].