Global Retail Process Architect & Change Lead

MR DIY International; Seri Kembangan; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global home improvement brand is looking for a Retail Process Architecture Manager to lead process delivery and business process mapping. The role requires a Bachelor's degree and 8-10 years of experience in retail or logistics, focusing on process architecture, improvement initiatives, and stakeholder education to enhance operational efficiencies. Join a dynamic team dedicated to pioneering international retail standards and practices.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 8–10 years of professional experience in retail or logistics.
• Expertise in Business Process Mapping.

Responsibilities

• Maintain the process meta-model and repository operation.
• Conduct Business Process Mapping (BPMN) with clear outputs.
• Author and maintain Process Standards for Retail Operations.

Skills

Process mapping expertise

Lean Six Sigma principles

Project management

Technical writing

Quality assurance

Education

Bachelor's degree in Business Administration

Job description

A global home improvement brand is looking for a Retail Process Architecture Manager to lead process delivery and business process mapping. The role requires a Bachelor's degree and 8-10 years of experience in retail or logistics, focusing on process architecture, improvement initiatives, and stakeholder education to enhance operational efficiencies. Join a dynamic team dedicated to pioneering international retail standards and practices.